What are the responsibilities and job description for the AVP, Credit Strategies Implementation position at Synchrony?
Job Description:
Role Summary/Purpose:
The AVP – Credit Strategies Implementation role, will work on major business initiatives that contribute to Synchrony’s growth and productivity objectives. This role is responsible for managing multiple credit tools and strategy implementation assignments supporting the Account Management function & will work directly across the business, IT and strategy teams in catering end-to-end implementation needs. Proactively manage efforts to maintain stakeholder satisfaction and quantify project benefits delivered. Collaborate with multiple stakeholders for accurate work delivery.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Manage Credit strategy implementation and validation, code changes to Credit implementation platform(s) for (Batch/Product/Auth).
Lead and coordinate multiple projects simultaneously for successful implementation of all tasks undertaken.
Provide implementation/architectural solutions/codes for tools in-use (FICO DMP, Power Curve, Fiserv releases, SAS, Python for Validations)
Actively drive Credit Prism Innovation Initiatives and support the build work for upcoming migrations.
Own SOPs/platform documentation – keep the versions & content current.
Assurance of six sigma rigor in strategy development, implementation, and monitoring.
Develop and support best-in-class analytic solutions.
Provide thought leadership in various initiatives/projects and share best practices.
Focus on process efficiency/Process control and automation.
Support operational credit team in response to internal and external audit requests.
Mentor team members to accomplish project goals.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelors in IT related degree, or Analytics or related field and 7 years, or in lieu of a bachelor’s degree, 9 years of relevant work experience of relevant experience in consumer/commercial fraud, credit or risk management, lending, or appropriate field in a credit card / consumer lending environment.
Strong business understanding of the Credit business and the associated tools for strategy implementation.
Demonstrated project management experience with attention to detail, report accuracy, data integrity, and team focus.
Prior experience in leading major migration or enterprise wise projects will be preferred.
Strong understating of Agile Principles.
Strong interpersonal, influencing and communication skills, including the ability to work effectively with a wide range of end users, demonstrated various leadership skills, precise communication and ability to interpret requirements.
Strong Technical abilities and hands-on experience in strategy implementation platforms in some combination of ( FICO DMP, Power Curve) with Fiserv releases.
Some combination of strong understanding of these analytical tools SAS, SQL, Python, Excel.
Desired Characteristics:
5 years of experience in leading strategy changes in account management, Transactional fraud or collections platform
Experience with consumer and commercial lending products and practices
Ability to engage and work effectively with clients / partners to gain alignment and achieve key deliverables
Cross-functional experience with a track record of leading in a matrix environment and influencing key decision makers
Technically savvy with experience working on technology-related projects.
Strategic thinker; innovative problem solver; self-starter; team player.
Grade/Level: 11
The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit