AVP, IAM Metric Program Manager

Job Description :

Role Summary / Purpose :

The Identity & Access Management (IAM) Metrics Program Manager will be instrumental in strengthening Synchrony's security posture through data-driven insights. This role sits at the intersection of cybersecurity, data analytics, and organizational transformation, driving critical insights that shape enterprise security decisions. The IAM Metrics Program Manager will spearhead the development and evolution of our comprehensive metrics framework across our security infrastructure.

Our Way of Working

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities :

• Provide program management for the scheduling and risk treatment processes for onboarding applications to Synchrony's central authentication and authorization solutions (e.g. SailPoint IdentityIQ and Okta).
• Create and manage a master schedule for application onboarding to centralized controls, developing compelling narratives around progression and achievements
• Deliver weekly program updates with detailed analysis of week-over-week changes and their implications
• Transform complex identity and access management (IAM) process data into actionable insights, leveraging platforms including Oracle Apex, Excel and Tableau.
• Lead the development of metrics that demonstrate compliance with critical standard requirements, including NIST, SOX, PCI, and HIPPA
• Design and execute both tactical and strategic measurement programs that align with organizational security objectives
• Architect and implement a comprehensive IAM metrics framework that drives data informed decision-making across IAM initiatives
• Extract and analyze IAM onboarding metrics across multiple central security controls
• Generate and interpret operational risk metrics directly from security databases
• Establish standardized metric frameworks across all IAM programs to ensure consistency and comparability
• Build and maintain strong relationships across Information Security, IT and business units to ensure metrics drive meaningful operational improvements
• Deliver compelling, insight-driven presentations that influence strategic identity and access management decisions
• Facilitate cross-functional collaboration to implement metric-driven process improvements
• Pioneer new approaches to security metrics that provide deeper insights into IAM program performance
• Create dynamic reporting frameworks that enable real-time visibility into security program health
• Perform other duties and / or special projects as assigned.

Qualifications / Requirements :

Desired Characteristics :

Grade / Level : 11

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment :

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice :

Job Family Group :

Information Technology

Salary : $110,000 - $185,000