What are the responsibilities and job description for the Receptionist / HR Assistant position at Syndeo Outsourcing, LLC?
Come join our award-winning team! Syndeo Outsourcing is currently in search of a Receptionist/HR Assistant for our headquarters office located in Wichita, KS. This position serves as the professional face of our organization, fostering a welcoming environment for visitors while efficiently providing administrative support to the Human Resources department. This dual role involves managing the front desk reception area during business hours while also providing a variety of general office and HR administrative functions and tasks.
Syndeo’s Work Environment, Benefits and Perks:
- An award-winning company culture where employees unleash their full potential and make a lasting impact.
- A robust benefit package including traditional benefits (medical, dental, visions, etc.) as well as lifestyle benefits like pet insurance (our furry friends are part of the Syndeo family, too!).
- Excellent paid time off benefits including paid time off on your birthday and paid time off for volunteering activities so you can participate in community initiatives that you are personally passionate about.
- Annual profit-sharing bonuses, community service opportunities, access to local sporting events and more…
About our HR Team:
The HR team helps employers run a successful business by advising on the best decisions for their employees and companies. If you’re motivated by finding solutions, unraveling complexities and helping people directly—and seeing the positive results firsthand—this team may be a good fit for you!
The HR team works directly with clients and employees, providing guidance on employee handbook policy interpretation, employment law, employee relations, investigations and employee complaints. This team works together to provide customized client service solutions from onboarding through the entire employee lifecycle.
Receptionist/HR Assistant job responsibilities include:
- Greet and check in visitors, escort guests to conference rooms and offer refreshments as appropriate.
- Answer incoming calls professionally, directing callers to appropriate departments.
- Process incoming mail, including sorting, scanning and distributing correspondence to respective departments.
- Monitor and maintain inventory of general office supplies.
- Unlock entrance doors at the start of business hours and secure the premises upon closing.
- Maintain reception area appearance and ensure conference rooms are properly organized and presentable throughout the day.
- Ensure the employee break room remains stocked with the necessary supplies, including, but not limited to, cups, plates, utensils and other provisions.
- Perform regular inspections of restroom facilities, replenishing toilet paper and paper towels as needed.
- Coordinate with maintenance services regarding office equipment repairs, food service requirements and appliance maintenance.
- Assist with HR and office projects as requested and other duties as assigned.
- Assist with client and HR pre-employment processes, including conducting reference checks, scheduling drug tests, physicals and other necessary checks.
- Monitor and track pre-employment screening progress and communicate findings to HR representatives.
- Process pre-adverse and post-adverse candidate communications.
- Assist with new hire I-9 verifications.
- Assist new hires with employee portal registration and onboarding questions.
- Maintain tracking systems for new hire onboarding procedures.
- Upload and organize HR documentation into designated systems.
- Mail outgoing HR communications, including job abandonment letters, separation notices and other official correspondence.
- Generate and distribute regular client reports on a monthly or quarterly basis for HR Team.
- Review and itemize invoices from pre-employment screening vendors.
- Monitor gym membership participation and maintain accurate tracking records.
- Update digital tools utilized by the HR department.
Skills & Qualifications:
- 1-3 years of experience working in a professional office environment
- Previous HR Assistant or HR Coordinator experience preferred
- Ability to work in a fast-paced environment
- Superior attention to detail and accuracy
- Excellent verbal and written communication skills
- Good problem solving and decision-making skills
- Strong organization skills and the ability to prioritize work from multiple clients in a high-volume environment
- Proficiency in MS Office applications
- Ability to pass pre-employment screenings
About Syndeo:
We help employers run successful businesses that benefit communities, their employees and their customers. That’s what motivates us every day! By taking on employee administration, benefits, risk management and payroll, we give employers the freedom to focus on fulfilling their mission.
The Syndeo team is growing as more employers discover the advantages of outsourcing their HR. If you’re looking for a career with a great future where you can make a positive impact, Syndeo is the right place for you