What are the responsibilities and job description for the Information Technology Support Specialist position at Syndicatebleu?
Seeking an IT Support Specialist to join a fast-paced, collaborative team with a leading entertainment company. In this role, you’ll deliver outstanding technical support - from imaging devices and resolving helpdesk tickets to supporting high-energy events and ensuring our showrooms are tech-ready. This is a hands-on position ideal for someone who enjoys variety, loves working with people; you'll have the opportunity to grow your skills, take on meaningful projects, and make a real impact across the organization.
💼 Type: Temp
💰 Pay: $26-$30/hr
📍 Location: El Segundo; on site
📅 Schedule: 9am -3pm (could extend for special events)
Key Responsibilities:
- Configure and deploy PCs and MacBooks to new and existing users
- Resolve Level I and Level II helpdesk tickets in a timely and professional manner
- Provide daily IT support throughout the office, buildings, and showrooms
- Offer onsite tech support for showrooms and special events, ensuring smooth operations during high-visibility moments
- Manage e-waste processes, preparing older devices for proper disposal or recycling
- Support ongoing IT projects by coordinating with users to install/remove software, update drivers, collect signed BYOD agreements, and more
- Collaborate with the broader IT team and contribute to additional tasks as assigned
Qualifications:
- 2 years of experience in an IT support or helpdesk role (Level I/II)
- Proficient in both Windows and macOS environments
- Experience imaging and customizing devices for end users
- Excellent troubleshooting and problem-solving skills
- Strong interpersonal and communication abilities
- Comfortable working in a fast-paced, creative, and collaborative environment
- Ability to lift and move equipment as needed for office and event setup
- A customer-first mindset with a flexible, can-do attitude
Please submit your resume for consideration.
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Salary : $26 - $30
