What are the responsibilities and job description for the Auto Parts Store Manager position at Synectics Inc?
Job Description
Job Description
About Us :
A rare opportunity in one of our top stores for a professional to join our Management team. Our Managers are working managers, responsible for selling products, in a wholesale / retail setting. You will be responsible for maintaining and building relationships, and building new relationships to drive company revenue. We offer a year-end bonus program and many other incentives throughout the year!
This is one of the top 25 Automotive Aftermarket Parts Distributors in the country. A family-owned company for over 35 years with 24 locations in Northeast Ohio. We stock name-brand automotive parts from over 100 manufacturers.
We are over 400 employees and 175 delivery vehicles servicing Northeast Ohio's professional installer automotive parts needs.
Responsibilities :
Manage and oversee the parts store, including inventory control, routing drivers, stocking, ordering, and customer relations
Ensure timely delivery of parts to customers and service technicians
Maintain accurate records of all parts transactions according to company policy
Develop and maintain relationships with vendors and suppliers
Provide excellent customer service by answering phone calls, emails, and in-person inquiries in a professional manner
Train and supervise parts department staff
Create and implement marketing strategies to increase parts sales
Welcome and identify customer needs
Explain products and services to customers
Make outgoing phone sales calls
Monitor inventory to ensure the product is in stock
Enter and process customer orders
Investigate and resolve customer complaints
Inventory cycle counts
Qualifications :
Strong time management and organizational skills
Customer service : 2 years (Preferred)
Knowledge of the market for automotive parts
Administrative skills
Excellent phone etiquette and communication skills
Ability to manage stock levels to ensure adequate inventory without overstocking
Accountability
Ability to build relationships with business to business customers
Knowledge of automotive part and sales
Excellent communication skills
Ability to thrive in a fast-paced environment
Clean driving record
Computer skills
Great work ethic
Willingness to learn and participate in a small team environment
Benefits : 401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Shift : Day shift
Job Type : Full-time
If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
