Commercial Operations Director

Job Description

• Support the commercialization of Qdenga in travel markets
• Support the Center of Excellence (CoE) for global strategic assumptions & forecasting
• Support the regions and LOCs to enhance commercial capabilities
• Lead and support the Central and South-Eastern European (CSEE countries: Netherlands; Belgium; Austria, Switzerland, Poland; Czech Republic & Israel etc.) & other EUCAN new launch markets
• Lead and manage EUCAN sales reporting with support of a vendor
• Lead the development and support of data repositories for the EUCAN region
• Support data repository maintenance for the VBU Commercial team
• Support EUCAN travel LOC engagements by scheduling, planning, coordinated and minuting meetings.
• Support the forecasting processes (Mid-year review process -MRP; Long Range Forecasting Process - LRF) for EUCAN and potentially other markets
• Liaise closely with VBU and EUCAN functional counterparts to support travel market needs, including medical, access, marketing and supply functions
• Manage EUCAN sales report development with the input from LOCs and the support of a vendor.
• Initiate periodic format revisions and update accordingly.
• Develop and / or migrate data repositories with the purpose of creating a history bank for all key events including housing of meeting materials (VRLT; Community Forum) and presentations such as business reviews, LOC brand plans; listing and tracking of clinical recommendations etc.
• Support key growth initiatives in line with the needs and requirements of travel LOCs
• Support the logistics of coordinating activities related to key regional congresses in collaboration with the host EUCAN LOC
• Oversee LOCs in identifying marketing and stock needs and support or channel requests to the appropriate persons
• Tracking sales against forecast and allocation,
• Advise stock change requests and stock rotation within EUCAN as needed
• Support the bottom-up forecasting in travel LOCs
• Key liaison to EUCAN LOCs to ensure appropriate interpretation of global strategic assumptions and submission to ABP (Agile Business Planning Tool - companywide LOC forecasting tool)
• Engage EUCAN LOCs to support and verify MRP and LRF forecasts
• Global Support: Develop presentations to support global strategic assumptions
• Prepare year-over-year MRP and LRF forecast comparison for leadership review and input
• Support the regions and LOCs (beyond EUCAN) to enhance commercial capabilities as needed
• Support in the creation and maintenance of the leadership dashboard (To be created
  
  

Qualifications

• BS/BA Required, Masters/MBA preferred
• At least 7-10 years of experience in commercial operations experience within a multidisciplinary global environment
• Demonstration of capacity for strategic thinking plus strong analysis skills and a creative/innovative approach to problem solving.
• Experience working in a matrix environment, preferably a global organization, with proven ability to work cross-functionally and cross-regionally in a respectful and collaborative manner.
• Experience in the vaccine / pharmaceutical industry preferred
• Experience with managing/ leading commercial operations and process improvement for a country/region/global
• Experience in forecasting and / or above country forecasting processes would be beneficial
• Experience with launching or managing launch/life-cycle management activities for a cross-functional organization
• Proficiency with MS suite tools, including Office and Project; fluid use of SharePoint
• Ability to adapt to a constantly changing and growing business environment
• Fluency in spoken and written English, other languages useful
  
  

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.