What are the responsibilities and job description for the Customer Service Coordinator - Sales/Marketing Departments position at Synerfac Technical Staffing?
Work for our Union County manufacturing client specializing in specialty chemical production
Summary - Customer Service Coordinator
Job Duties:
Sales Support:
* Providing shipping rates for customer inquiries and prospects to obtain best value
* Responsible to adhere to all SOPs for the Sales Support Position
* Communicating new orders to appropriate Business Development / Account Management representative in system
* Communicate related information to Business Development / Account Management from accounting system
* Manage and maintain customer profile is in CRM and/or Accounting system
* Maintaining Sample Request Log with tracking numbers and date sent
* Support all Outside Independent/Company Representatives communicating needs to Sales Manager
Office Administration:
* Maintain all supplies related to office operations (including but not limited to paper products, office supplies, coffee, vending machines, printer supplies, postage meter)
* Invoice management: scanning to electronic file / shredding
* Responsible to create SOPs for the Office Administrative Position for repetitive job functions when needed
* Responsible to adhere to all SOPs for the Office Administrative Position
Requirements:
-Previous experience in a fast-paced environment
-Great personality-
-Data Input and proficiency in attention to detail
-Willing to roll up sleeves and take direction/be trained
-ALWAYS ON TIME
Angela Kearsley
Synerfac Technical Staffing
akearsley@synerfac.com
732-271-9333
Summary - Customer Service Coordinator
Job Duties:
Sales Support:
* Providing shipping rates for customer inquiries and prospects to obtain best value
* Responsible to adhere to all SOPs for the Sales Support Position
* Communicating new orders to appropriate Business Development / Account Management representative in system
* Communicate related information to Business Development / Account Management from accounting system
* Manage and maintain customer profile is in CRM and/or Accounting system
* Maintaining Sample Request Log with tracking numbers and date sent
* Support all Outside Independent/Company Representatives communicating needs to Sales Manager
Office Administration:
* Maintain all supplies related to office operations (including but not limited to paper products, office supplies, coffee, vending machines, printer supplies, postage meter)
* Invoice management: scanning to electronic file / shredding
* Responsible to create SOPs for the Office Administrative Position for repetitive job functions when needed
* Responsible to adhere to all SOPs for the Office Administrative Position
Requirements:
-Previous experience in a fast-paced environment
-Great personality-
-Data Input and proficiency in attention to detail
-Willing to roll up sleeves and take direction/be trained
-ALWAYS ON TIME
Angela Kearsley
Synerfac Technical Staffing
akearsley@synerfac.com
732-271-9333
Salary : $22 - $28
