What are the responsibilities and job description for the Customer Service Rep (Printing Facility) position at Synerfac?
Summary :
A well-established company in the printing industry is seeking a Manufacturing Customer Support to join their team. This role is ideal for someone with strong organizational skills, industry knowledge, and a proactive approach to customer service. The position involves order processing, coordinating with internal departments, and ensuring seamless communication between clients and production teams.
Responsibilities :
- Manage and process customer orders while ensuring timely delivery.
- Communicate job statuses with clients, account executives, and internal teams.
- Investigate and resolve customer concerns
- Coordinate with production and scheduling departments to meet client expectations.
- Assist in identifying process improvements to enhance customer satisfaction.
- Provide backup support for other team members as needed.
Job Requirements
Qualifications :
ASI industries.
systems.
needed.
