What are the responsibilities and job description for the Director of After Sales Operations position at Synerfac?
Job Description:
About the Role
We are seeking a skilled Director of After Sales Operations to join our team at Synerfac. The ideal candidate will have a strong background in managing teams and driving business objectives within the agricultural equipment industry.
Key Responsibilities
- Oversee parts receiving, shipping, inventory management, and supplier orders to ensure seamless operations.
- Develop and execute strategies to drive parts sales through dealer partners, including setting sales goals and implementing marketing initiatives.
- Provide direction for Field Service and National Service Support, including training and service document management.
- Manage warranty claims processing, ensuring timeliness and accuracy.
- Lead team meetings and collaborate with dealers to integrate efforts across departments.
The successful candidate will possess excellent leadership and communication skills, with the ability to make decisions, multitask, and adapt in a fast-paced environment.
