What are the responsibilities and job description for the Director of After-Sales Support position at Synerfac?
About the Role
We are seeking an experienced leader to join our team as Director of After-Sales Support. In this role, you will be responsible for overseeing the parts, service, and warranty departments, ensuring they work together effectively to achieve business objectives.
The ideal candidate will have a strong background in operations management, with experience in leading or managing teams within a related field. They will also have a deep understanding of the agricultural equipment industry and documented experience in after-sales support.
Responsibilities will include developing and executing parts sales, marketing, and promotional strategies, as well as managing dealer relations and resolving issues.