What are the responsibilities and job description for the Senior Solution Architect position at Synergy Global Technologies Inc.?
Job Description: Seeking a highly skilled and experienced Senior Solution Architect with a focus on building AI/ML based solutions. The ideal candidate will play a critical role in designing and implementing AI-driven solutions across our omnichannel platforms to eliminate / reduce human interaction. This role requires a conceptual understanding of AI technologies, with the goal of personalizing user experiences.
Responsibilities:
- Lead the design of AI-based solutions for personalized customer experiences across omnichannel platforms (web, mobile, chatbots, voice, etc).
- Ensure alignment of AI solutions with enterprise architecture and industry best practices, including compliance with healthcare regulations.
- Prepare conceptual Design / Arch systems that leverage machine learning, natural language processing (NLP) and GenAI to enhance customer interactions, including virtual assistants and recommendation engines.
- Stay updated on the latest advancements in AI, machine learning, and healthcare technologies by reviewing whitepapers, research papers, and industry reports.
- Evaluate new AI technologies and trends, proposing innovations that align with business needs and competitive market demands.
- Engage with business stakeholders, including product owners and department heads, to translate business requirements into AI-enabled solutions.
- Participate in JAD session with product and help them realize art of possible using AI technologies.
- Present AI strategies and architectures to stakeholders, demonstrating the value and impact on business outcomes.
- Partner with data scientists, software engineers, and UX teams to architect end-to-end AI systems.
- Develop and maintain comprehensive architecture documentation, including AI model lifecycles, data flow diagrams, and integration plans.
Required:
- Bachelor's or master's degree in computer science, Engineering, or a related field.
- 8 years of experience in solution architecture with a focus on AI and machine learning.
- Understanding of AI technologies, including machine learning, deep learning, NLP, and predictive analytics.
- Understanding of AI limitation including Governance, Bias etc.
- Experience in reviewing and analyzing technical whitepapers and research papers to inform AI strategy.
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
