What are the responsibilities and job description for the Lead Care Coordinator position at Synergy Homecare North Atlanta?
Company Description
Synergy Homecare North Atlanta provides in-home care services to clients in the Atlanta Metropolitan Area. Services include medication reminders, surgery recovery, Alzheimer’s and dementia care, meal preparation, personal care, respite care, transportation, housekeeping, and companionship. The company is independently and locally operated by a caring Mom who aims to make a difference in the community by offering valuable services to the sandwich generation.
Role Description
This is a full-time on site role for a Lead Care Coordinator at Synergy Homecare North Atlanta. The Lead Care Coordinator will be responsible for coordinating care services, managing cases, communicating with clients and caregivers, providing home care support, and delivering exceptional customer service.
Qualifications
- Care Coordination and Case Management skills
- Strong Communication and Customer Service abilities
- Experience in Home Care services is ideal but not required.
- Ability to multitask and prioritize tasks effectively
- Empathetic and compassionate approach to caregiving
- Knowledge of Alzheimer's and dementia care practices would be a bonus.
- Proficiency in Microsoft Office and care management software
- Previous experience in a similar role is a plus
