Human Resources/ Recruiting Assistant

SYNERGY HomeCare is dedicated to providing in-home care management and personal assistance to individuals in need. Our mission is to expand our services and make a meaningful difference in people’s lives. As a Recruiter with SYNERGY, you will be instrumental in helping us find top talent, which is essential to our growth and the care we provide to our clients. This role combines recruiting and operational assistance to ensure smooth staffing and compliance. Join our award-winning agency in Oklahoma, where we are proud to be an “Employer of Choice” offering premium home care services.

Benefits:

• Full-Time, Monday – Friday, 8:30 am – 5:00 pm
• Bi-weekly pay with direct deposit
• Paid Time Off (PTO)
• Health benefits available
• Reports to the Director of Operations in the OKC office.

Essential Job Functions:

Human Resources:

• Managing a high turnover rate due to the demanding nature of home care work and the need for consistent recruitment strategies
• Setting performance expectations
• Conducting employee evaluations and managing performance issues
• Providing feedback to improve performance
• Addressing employee concerns, conducting investigations and facilitating conflict resolutions

Recruiting New Caregivers (CMA’s, CNA’s, CHHA’s)

• Lead and execute recruiting strategies for specific territories to attract caregivers.
• Develop and manage job postings and respond to applicant inquiries.
• Screen candidates, conduct prescreening interviews, and review applications for suitability.
• Verify certifications through the Nurse Aide Registry and the Oklahoma Board of Nursing.
• Conduct in-person interviews and managed application processing per SYNERGY policy and state regulations.

Onboarding New Caregivers

• Schedule and coordinate orientation for new hires, ensuring a smooth transition.
• Review new hire paperwork for accuracy and compliance.

Employee File Management

• Organize and maintain employee files, including the creation of ID badges.

Ongoing Caregiver Compliance

• Track and document caregiver certifications, renewals, and compliance requirements.
• Maintain active and organized personnel files, purging deactivated files as necessary.
• Manage caregiver inventory and ensure compliance with state regulations.

Skills and Core Competencies:

• Strong customer service skills, with the ability to relate to a diverse group of individuals.
• Excellent verbal and written communication skills, with an ability to handle confidential information.
• Effective multitasking, organization, planning, and problem-solving abilities.
• Teamwork-oriented, fostering collaboration and maintaining familiarity with caregivers.
• Ability to conduct monthly quality calls and assist with client intake and marketing events as needed.

Requirements:

• Fluency in English
• Experience in HR (recruiting experience prefered)
• General knowledge of employment laws and best practices
• Strong data entry and record-keeping skills

Equal Opportunity Employer: SYNERGY HomeCare is an Equal Opportunity Employer. We do not discriminate based on race, ethnicity, gender, veteran status, disability, or any other protected class as defined by federal, state, or local laws.