What are the responsibilities and job description for the Homecare Office Coordinator position at SYNERGY HomeCare?
SYNERGY HomeCare of South Dayton was founded in 2010 and for the last 15 years, we have been providing outstanding home care services to our clients. As a result of our growth we are looking for a dynamic person to join our amazing team.
This dynamic individual should have the following requirements:
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Experience – Two years experience in a home care or home health environment scheduling clients and caregivers
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Education – College Degree preferred or education in a health care related field
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Skills – Exceptional customer service skills, time management skills
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Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Organization - ability to organize priorities and tasks effectively. Organize a large amount of sensitive data.
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Verbal and written communication - possess excellent communication skills. Communicating clearly and effectively with various groups of people.
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Computer skills - proficiency in Word, Excel, database software, ATS
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Problem solving skills & Multi-taskings - requires a high volume of interaction with employees and clients at the same time
Essential Primary Responsibilities:
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Staff and schedule for our clients open and ongoing shifts in a timely manner.
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Answer all incoming calls and direct calls to the proper personnel
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Use best judgment in assigning care personnel to the appropriate clients based on needs and preferences
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Understand the specific needs of the client and assign the appropriate caregivers immediately
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Document all pertinent information on client records
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Maintain up to date available lists for expediency in staffing
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Maintain schedule in accurate and legible form
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Communicate with contract agencies regarding schedules, evaluation of staff
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Establish a great rapport with caregivers and clients/ responsible parties
- Phone Management
- Filing Employee and Client files according to company policy
Scheduling Coordinator Benefits include:
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Competitive pay $20.00 to $25.00 an hour
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Paid earned vacation
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401k with company match
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Health Insurance, Dental and Vision Insurance
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Secondary Insurance (All State, Aflac, Liberty National)
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
Salary : $20 - $25