Internal Communication Specialist

Overview:

We are looking for a dynamic and proactive Internal Communications Specialist to join our team and enhance our global internal communications strategy. This individual will play a key role in engaging and connecting employees across the organization to support our evolving internal communication needs and priorities.

About the Role:

As a member of the Internal Communications team, you will help design and execute communication initiatives that foster employee engagement and pride, support company culture, and align with external messaging. This role involves crafting high-quality content, managing internal channels, and working closely with cross-functional teams to ensure communication efforts resonate effectively with diverse audiences.

Responsibilities:

• Collaborate with the Internal Communications team to implement communication strategies that inspire engagement and foster a positive work environment.
• Manage the internal editorial calendar, develop content for internal stories and news, and align communications with external initiatives when necessary.
• Oversee the execution of the internal communication channel strategy, including digital signage, newsletters, and intranet content.
• Perform content management duties, ensuring quality, brand consistency, and timely updates across multiple platforms, such as email, audio, video, intranet, and digital signage.
• Create diverse internal communication deliverables, including newsletters, emails, editorial content, presentations, and Q&A resources, utilizing a variety of channels.
• Research, conceptualize, and propose creative internal communication campaigns that enhance employee engagement and align with best practices.
• Build and maintain relationships with key internal stakeholders to maximize communication opportunities and amplify successful initiatives.
• Use analytics and channel metrics to refine communication strategies and improve user experiences across internal platforms.

Qualifications and Skills:

• Written Communication: Strong writing and editing skills, capable of adjusting tone to suit different audiences; effective data presentation.
• Oral Communication: Clear, persuasive speaker with strong engagement skills; actively participates and listens in meetings.
• Technical Proficiency: Advanced skills in Word, Excel, and PowerPoint; experience with intranet tools (e.g., Simpplr, SharePoint), digital signage systems, and a plus for visual design or HTML capabilities.
• Analytical Skills: Proficiency in using channel metrics to guide strategic decisions and communicate effectively with stakeholders.
• Digital Savvy: Familiarity with digital communication trends and platforms, with a strong grasp of online engagement behaviors.
• Project Management: Organized and detail-oriented, with proven success in managing multiple projects and coordinating internal campaigns and events.
• Collaborative Mindset: Enjoys working with people across functions and levels, demonstrates discretion and diplomacy.
• Creative Thinking: Ability to innovate and adapt strategies to meet evolving communication needs.
• Positive Attitude: Enthusiastic, can-do approach, and willingness to contribute to a collaborative team environment.

Requirements:

• Bachelor’s degree in communications, social sciences, humanities, or related field.
• 4-6 years of experience in internal communications, ideally within a multi-cultural, cross-functional organization.
• Strong background in digital communication technologies, with a track record of creating impactful content that aligns with strategic goals.