What are the responsibilities and job description for the Customer Service & Sales Associate - Full Time position at Synergy Manhattan?
As a Customer Service and Sales Associate, you will be innovative and free to market our products and services based on your strongest skills. We provide quality customer service like no other competition in our region. Our job is to make sure every customer is highly satisfied with our executions of educating them on the value of our products. Every interaction is an opportunity to create a loyal and happy customer.
Key Qualifications:
Additional Requirements:
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Key Qualifications:
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Generate sales leads and contribute to team effort by accomplishing related results as needed
- Excellent communication and presentation skills
- Go the extra mile to engage customers
- Identify and assess customers' needs to achieve satisfaction
Additional Requirements:
- 1 years of the food industry, customer service, or hospitality experience preferred, but not required
- Follow communication procedures, guidelines, and policies
- Prepare product or service reports by collecting and analyzing customer information
- Resolve product or service problems by clarifying the customer's complaint; identifying the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Understand and practice all compliance rules and regulations
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Be able to answer any and all customer inquiries
- Open to a flexible work schedule
- Candidates must be over eighteen years of age and eligible to work in the United States
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