Intake/Medical Records Coordinator

Synergy Medical Solutions, LLC is seeking a dedicated professional to join our client services team. The Intake/Medical Records Coordinator will be responsible for managing incoming faxes, processing patient intake information, ensuring accurate data collection, maintaining patient charts, faxing completed reports, and facilitating smooth transitions and a positive experience for new patients or clients. This role requires excellent communication skills, attention to detail, and a customer-centric approach.

Responsibilities:

• Manage initial client inquiries and requests with professionalism and efficiency.
• Gather necessary information for intake processes, including demographic, insurance, and medical history. ensuring accuracy and completeness.
• Input and maintain accurate patient/client data into the organization’s electronic health records (EHR) or management systems.
• Coordinate with internal departments to facilitate seamless transitions for clients.
• Maintain detailed documentation of client interactions and update records as needed.
• Provide exceptional customer service throughout the intake process, addressing inquiries and concerns promptly.
• Managing and facilitating the secure transmission of patient reports via fax
• Documenting the status and transmission of all reports that have been assigned for physician reading.
• Other duties as assigned.

Requirements:

• High School Diploma or GED.
• Minimum of 2 years of experience in customer service or administrative roles.
• Proficiency in CRM software, EHR systems, and other relevant tools.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $21 - $23