E-Commerce and Operations Manager for Peptide Wellness Business

Job Location:

Remote with occasional travel (if necessary)

Job Description:

We are seeking a driven, results-oriented E-Commerce and Operations Manager to help launch and scale our online peptide wellness business. This person will play a key role in shaping the strategy, building the e-commerce platform, and overseeing day-to-day operations, including compliance, marketing, and customer engagement. The ideal candidate has experience in e-commerce, digital marketing, business operations, and ideally a background in health or wellness products.

Key Responsibilities:

• Lead the development and launch of our e-commerce platform, ensuring it’s user-friendly, compliant with regulations, and optimized for sales.

• Oversee inventory management and ensure that product offerings are aligned with customer needs and market demand.

• Build and execute digital marketing strategies (SEO, social media, influencer marketing, and paid advertising) to drive customer acquisition and brand awareness.

• Develop partnerships with influencers, healthcare professionals, and other stakeholders to build credibility and increase product visibility.

• Manage telemedicine integration into the platform, including the coordination of consultations, appointment scheduling, and customer support.

• Track and analyze performance metrics (sales, website traffic, customer engagement) and make data-driven decisions to optimize marketing campaigns and business operations.

• Ensure compliance with legal and regulatory requirements for selling peptides and health-related products.

• Collaborate with cross-functional teams, including developers, designers, and customer service reps, to create a seamless online shopping experience.

Qualifications:

• MBA or Bachelor’s degree in Business, Marketing, or a related field. Relevant experience may also be considered.

• 5 years of experience in e-commerce, digital marketing, or operations management, preferably in the health, wellness, or biohacking industries.

• Strong knowledge of e-commerce platforms (Shopify, WooCommerce, BigCommerce, etc.) and online sales strategies.

• Familiarity with telemedicine platforms and integration for health-related services.

• Excellent communication and leadership skills, with the ability to manage a team and work cross-functionally.

• Familiarity with analytics tools like Google Analytics and e-commerce tracking systems.

• Knowledge of legal and regulatory issues regarding peptides, supplements, and telemedicine services is a plus.

What We Offer:

• Competitive salary and benefits package.

• Opportunity to be part of a fast-growing startup in the health and wellness industry.

• Flexible work environment with remote work options.

• A collaborative and dynamic team culture focused on innovation and personal growth.