What are the responsibilities and job description for the Court Advocate - Domestic Violence Center position at Synergy Services?
Position: Court Advocate
Program: Domestic Violence Center
Status: Full-Time, Hourly
Available Shift: Friday through Tuesday 9:00am-5:00pm
Shift Differential: $1 for hours worked between 4pm and midnight. $2 for hours worked between midnight and 8am.
Description:
Description:
The Court Advocate is responsible directly for providing quality client care in the medical and legal settings by overseeing the advocacy and documentation of each case. The Court Advocate is a direct link between clients and the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Assists residential clients in crisis. Answers hotline calls and responds appropriately to callers. Accesses client needs and misc. case management needs
- Attends regularly scheduled staff meetings and case reviews. Attends training and workshops.
- Maintains client confidentiality. Documents client activities in client files and CCL
- Initiates and maintains Aftercare/Follow-up with all clients in BridgeSPAN & Court Services programs.
- Participation in Performance and Quality Improvement activity is required by each employee.
- Performs other duties as assigned.
BridgeSPAN
- Acts as liaison between clients and collaborating hospitals.
- Trains medical staff to screen patients for domestic violence.
- Provides face-to-face advocacy services to victims of domestic violence seeking medical care, including crisis intervention and support, safety planning, assistance in filing protection orders, access to emergency shelter, information and referral to resources.
- Provides face-to-face advocacy to hospital and clinic personnel who are victims of domestic violence.
- Assists clients in locating assistance for housing, utilities and medical expenses, employment search and searching for affordable daycare.
- Identifies individual transportation options.
- Assists clients with telephone calls.
- Collects data on the number of medical staff receiving training; the number of victims of abuse identified by hospital or clinic staff; the number of people who receive advocacy services, and the number of hospital or clinic staff receiving advocacy services.
- Enters data into the computer system.
- Answers pages and follows up on referrals.
- Communicates with staff, medical personnel, and law enforcement.
- Attends and facilitate monthly/quarterly domestic violence task force meetings.
Court Advocacy
- Provides information and support in court to domestic violence victims on municipal, civil and criminal cases as appropriate; provides order of protection paperwork services if assigned to an ex-parte docket.
- Provides information, support and follow up services to survivors contacted at court by phone and hearings.
- Keeps abreast of new legislation and changing ideas in the area of domestic violence and court advocacy.
- Acts as a liaison with legal community partners and KCPD partnership.
- Coordinates KCPD Lethality Assessment Program.
SUPERVISORY RESPONSIBILITIES
This job may require supporting the supervision of Bachelor or Master level interns. Acts as On-Call Supervisor and in on-call rotation for the healthcare setting and at shelter
This job may require supporting the supervision of Bachelor or Master level interns. Acts as On-Call Supervisor and in on-call rotation for the healthcare setting and at shelter
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
The employee in this position must have CPR/First Aid Certification and be a Medical Technician.
The employee in this position must have CPR/First Aid Certification and be a Medical Technician.
OTHER SKILLS AND ABILITIES
The employee in this position must have the ability to type and perform Data Entry/10 key, and use computer software, including Windows, Word for Windows, Alice, and Access.
The employee in this position must have the ability to type and perform Data Entry/10 key, and use computer software, including Windows, Word for Windows, Alice, and Access.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes, airborne particles, or communicable diseases. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly exposed to the risk of violence and secondary trauma.
ADDITIONAL REQUIREMENTS
Must be at least 21 years of age, pass a background check and Family Care Safety Registry screening, fingerprint screen, drug screen.
Non-Discrimination:
Synergy Services is an EEO employer. We firmly support the principle and philosophy of equal employment for all individuals, regardless of age, race/ethnicity, religious creed, ancestry, color, sex, disability (including pregnancy), national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veteran status or any other protected category pursuant to applicable federal, state or local laws.
Benefits:
All full-time positions are eligible for generous benefit package including medical, dental, vision, life and disability insurance, PTO, paid holidays and a 401K Plan with Employer Match. Some regular part-time positions are eligible for partial benefits.
Synergy Services is committed to fostering, cultivating, and preserving a culture of belonging and representation. We feel our staff, interns, and volunteers are among our most valuable assets. We embrace and encourage the differences in life experiences, knowledge, self-expression and unique capabilities that our staff, interns and volunteers bring to their work at Synergy. These aspects strengthen our agency, community, and our work with clients.
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