What are the responsibilities and job description for the Desktop Support Technician position at Synergy Staffing?
- Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials
- Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
- Respond to alert notification or escalation of an issue from members of the team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status
- Bachelors preferred or Associates in a Technology based hands-on degree.
Salary : $30 - $35