Senior Housing & Healthcare Lending Relationship Manager, Sr.

Job Summary:

Provide and service a variety of commercial loans and lines of credit specifically for the Senior Housing & Healthcare Lending (SHHL) program, and maintain a portfolio greater than $300 million. Develop and maintain relationships with Senior Housing and Healthcare clients to generate revenue and deposit growth. Effectively and professionally represent the Bank in the community and respective markets for the development and growth of SHHL commercial clients.

Job Duties and Responsibilities:

• Actively market and solicit commercial loans through seeking out SHHL commercial clients; work towards the growth and retention of existing SHHL commercial clients.
• Meet and work with SHHL commercial clients to identify financial goals, and collaboratively seek out ways to reach those goals.
• Interview and assess SHHL clients; describe application review process and discuss features and benefits of the Bank's SHHL programs; discuss key aspects of financing such as rates, terms and payment amounts; prepare and submit appropriate loan recommendation for approval; ensure that all required documentation is properly signed and received; and explain debt responsibilities.
• Submit loan application for verification, and recommendation for approval. Confer with underwriters to aid in resolving application and/or financial data problems. Convey loan decision and explanation to applicant.
• Establish and negotiate, where necessary, terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements. Utilize decision-making abilities and credit analysis skills to make appropriate credit and structuring recommendations.
• Market bank products to existing and potential SHHL clients, promote bank services that may meet the needs of the client. Connect clients with appropriate bankers for financing or money management needs beyond the scope of the SHHL commercial function.
• Call on potential or existing clients to develop new business and increase or retain existing business; contribute to bank deposit growth. Cross-sell deposit, trade, cash management, foreign exchange, private banking, asset management, and other services.
• Accountable for the processing and the handling of loan and credit requests through credit decision and funding while maintaining adherence to Bank policies and procedures.
• Remain knowledgeable about the communities served, and regulatory guidelines & trends, and competitor programs.
• Stay abreast of new types of loans and other financial services and products available to meet the needs of SHHL clients. Learn and maintain a thorough working knowledge of and ensure adherence to all new regulatory compliance, Bank policies & procedures and loan program changes.
• Stay abreast of new types of loans and other financial services and products available to meet the needs of SHHL clients. Learn and maintain a thorough working knowledge of and ensure adherence to all new regulatory compliance, Bank policies & procedures and loan program changes.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.
  
  

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer supporting diversity in the workplace.

Minimum Education: Bachelor's Degree in Business Administration, Finance, Accounting, or related field, or an equivalent combination of education and experience.

Minimum Experience: Nine (9) years of commercial lending experience as a lender with demonstrated experience working with Senior Housing and Healthcare clients and/or complex, multifaceted lending agreements.

Required Knowledge, Skills, & Abilities:

• Knowledge of commercial loan products, credit analysis techniques, disbursement procedures, underwriting functions, etc.
• Knowledge of commercial services, and industry specific programs available.
• Knowledge of federal, state, and other regulatory guidelines affecting commercial lending specific to SHHL.
• Knowledge of universally accepted loan practices.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Strong oral and written communication skills.
• Strong customer service skills.
• Negotiating skills.
• Organizational skills.
• Ability to gather information and provide appropriate solutions.
• Ability to communicate effectively with potential, new, and established client groups.
• Ability to speak effectively in public and give presentations to business leaders.
• Ability to create, build, and maintain effective and mutually beneficial business relationships with key commercial clients.
• Ability to maintain confidentiality of secured information.
• Ability to work in a competing and demanding market.
• Ability to work in a goal focused environment, whereby variable compensation is determined.