What are the responsibilities and job description for the Project Coordinator position at Syntagma Group?
Seeking a Project Coordinator or Project Management professional for a contract-to-hire opportunity with an IT Service provider in Plano, TX. Industry experience in managed IT services is a plus, but not required.
Core skills including excellent organization, client relationship management, and a high technical acumen / proficiency using MS Office and other applications.
The position is ideally hybrid, but for candidates who are well-suited for the role, remote can be considered if located in CST. Only open for US Citizens or green card holders, W2 position without visa sponsorship.
Responsibilities :
- Managing client communications and tasks for onboarding, expansion, and offboarding services for new and existing clients.
- Scheduling business reviews with clients to ensure they understand the current state of services, service performance against SLAs, and opportunities for further optimization.
- Working alongside our Service Delivery organization and its consultants to coordinate new service engagements.
- Assisting in the collection, reporting, and associated billing of consulting hours.
- Reviewing outside consultant and partner billing for accuracy and alignment with agreed terms and conditions.
- Coordinating with other departments to convey customer operational requests, ensuring clients receive timely and accurate responses to inquiries.
Qualifications :
