Sales Manager (Aftermarket)

Company Description

We are ready to try something new. Are you?

Syntegon is a global leader in process and packaging technology. With about 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and
sustainable technologies for the pharmaceutical, food and confectionary industries. Let's contribute together to ensure that people worldwide are provided with high-quality medications and safely packaged food.

Job Description

Position Summary

The Aftermarket Sales Manager is responsible for leading the sales process from lead generation to order fulfillment for Syntegon packaging equipment. The role also involves improving customer satisfaction by working with Syntegon resources to address customer needs and technical specifications. This position requires a team-oriented individual who can build strong relationships with customers and internal teams.

Key Responsibilities

• Drive lead generation and manage the sales pipeline through to order intake.
• Represent the full portfolio of aftermarket products including Field Service, Parts, Modernization, and Training.
• Build and maintain positive relationships with customers, developing a deep understanding of their organization to identify key decision-makers and understand the business strategy and goals.
• Develop and execute a regional sales strategy in collaboration with stakeholders.
• Use CRM tools consistently to document meetings and project details.
• Monitor market trends and competition to provide feedback and strategic insights.
• Collaborate with new equipment sales teams to foster ongoing business with existing customers.
• Provide support throughout the project cycle, ensuring customer satisfaction and smooth project delivery.

Qualifications

Basic Requirements

• Bachelors or associate’s degree in engineering, science or a business related field. In lieu of degree, a combination of experience and education may be accepted.
• Additional related experience in sales, project management, or technical roles for Capital Equipment may replace the degree requirements.
• 2 years of sales experience including territory management and customer relations within the capital equipment industry OR 2 years of customer and technical skills gained working in a field service, technical helpdesk or project management capacity.
• 50% Travel Domestically and Internationally

Preferred Qualifications

• In-depth knowledge or hands-on experience in the assigned sector.
• Proven track record in aftermarket sales.
• Ability to thrive under pressure, executing mid-to-large capital sales transactions.
•  Strong patience, persistence, and professionalism to manage long, complex sales cycles.
• Proven success in breaking into new markets, establishing new customer relationships, and expanding existing networks through effective networking.
• Highly developed skills in planning, self-management, and working independently.
• Strong problem-solving skills
• Outstanding communication abilities—both verbal and written with expertise in delivering persuasive presentations.
• Strong service orientation
• Excellent collaboration with customers and team members globally.

Additional Information

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

The base compensation for this position can range between 90k/year to 125K/year.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary bonus (if applicable) benefits.

All your information will be kept confidential according to EEO guidelines.

NOTE: All official Syntegon job postings can be found at www.syntegon.com.  Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.