What are the responsibilities and job description for the Desktop Support position at Syntricate Technologies?
Greetings,
My name is Swati and I'm a recruiter at Syntricate Technologies Inc. Our records show that you are an experienced professional with relevant experience. This experience is relevant to one of my current openings.
Role : Desktop Support
Locations : Baytown, TX Beaumont, TX 77705 Onsite
Duration : Fulltime
Job Description
About the Customer - A global energy leader ranked in top 5 in Fortune 500. With a commitment to innovation and sustainability, they drive advancements in oil, gas and renewable energy technologies. Join us in serving this influential partner, where your talents shine. We're looking for passionate individuals to contribute to their mission.
Technical / Functional Skills-
- Strong knowledge of desktop / laptop hardware
- Good knowledge of Win 10, Win 11 & MS Office
- Knowledge of Mac OS is preferred
- Understanding of daily operations and delivery processes
- pplication / software installation and trouble shooting
- Knowledge / exposure on ticketing tools (Service Now)
- Windows system administration
- Strong Troubleshooting Skills
- Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
- Working knowledge of supporting computer peripherals, like printer, scanners and non- standard devices etc.
- Understanding of active directory, networking
- Hardware, operating system & software knowledge
Roles & Responsibilities-
mobile devices, printers, desk phones, meeting room devices etc).