What are the responsibilities and job description for the Assistant Vice President of Information Technology - Enterprise Application Systems position at Syracuse University?
Job #
041576
Department Code
20701-6025
Department
Information Technology Services
Job Title
Assistant Vice President of Information Technology - Enterprise Application Systems
Location
Syracuse, NY
Pay Range
$155,000-$185,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S4
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
Reporting to the Associate Vice President for Information Technology and Chief Technology Officer (AVP/CTO), the Assistant Vice President for Information Technology for Enterprise Applications provides executive leadership to the teams responsible for Enterprise Application Services (EAS) and Identity and Access Management (IAM). This position oversees strategies, operations, and budgets related to administrative applications, enterprise systems, and IAM, while fostering a culture of community, creativity, and accountability within these teams.
The Assistant VP is instrumental in transitioning EAS from providing services tailored primarily to individual schools, colleges and departments to becoming a strategic leader in influencing how enterprise applications are implemented across the entire University. By promoting standards and practices that balance operational needs with sustainable technology solutions, the Assistant VP drives innovative and strategic use of enterprise resource planning (ERP) systems and services.
Key responsibilities include building partnerships with business area leaders whose operations rely on enterprise applications, participating in University forums, and developing a long-term vision for ERP and IAM initiatives. This includes championing project management and change management strategies to align technology with desired outcomes. The role also emphasizes active participation in professional organizations such as Educause, Internet2, and Alliance to remain informed of emerging IT trends in higher education, along with cultivating vendor relationships to maximize the value of enterprise application investments.
As a member of the ITS senior leadership team, the Assistant VP contributes to the development and promotion of ITS goals and strategies, ensuring alignment with Syracuse University’s mission and objectives. This position requires a strategic leader with demonstrated experience in higher education IT governance, application development, IAM, budget management, vendor relationship management, and organizational strategic planning.
Education and Experience
- A bachelor’s degree in information technology, computer science, business administration, or a related field is required. A master’s degree is preferred.
- Ten (10 ) plus years of progressively increasing responsibility in information technology, including Five (5 ) plus years in a leadership role within a complex organization, preferably in higher education.
- Experience with Oracle/PeopleSoft ERP systems is highly desired, along with a strategic perspective on long-range ERP systems planning and migration.
- Familiarity with the unique technical and cultural challenges of information technology in higher education settings.
- Knowledge and experience with higher education software platforms such as learning management systems, portals, room scheduling systems, document management solutions, and similar enterprise applications.
Skills and Knowledge
- Experience in implementing, migrating, managing, and supporting higher education ERP systems, including both on-premises and cloud-based deployment models and strategies.
- Proven expertise in migrating enterprise ERP systems between platforms to support organizational transformation.
- Extensive experience with Oracle PeopleSoft, including expertise in implementation, customization, integration, and support within higher education environments.
- Strong ability to collaborate effectively at all organizational levels, influencing stakeholders to align with a shared vision or goal.
- In-depth knowledge of principles, practices, methods, and techniques for long-range and strategic technology planning.
- Demonstrated leadership in successfully implementing large-scale IT systems and services within diverse and complex organizational environments.
- Proven experience negotiating, establishing, and managing vendor relationships to maximize organizational value and ensure accountability.
- High level of integrity and the ability to serve as a trusted advisor to senior leaders, with the capacity to represent information technology leadership in high-level engagements.
- Exceptional written and verbal communication skills, demonstrated through professional interactions and application materials.
Responsibilities
- Provide direct oversight and strategic direction for Enterprise Application Systems (EAS) and Identity and Access Management (IAM) teams.
- Manage budgetary, financial, and human resources for all teams within the leadership portfolio, ensuring efficient and effective operations.
- Collaborate with senior IT leadership to offer organizational perspectives that inform decision-making and align ITS initiatives with University priorities.
- Actively participate in ITS senior staff meetings, contributing to the leadership and management of the organization.
- Assist and support senior IT leadership in building and maintaining strong partnerships across the campus community to align technology initiatives with institutional needs.
- Represent ITS on University-wide strategic and operational task forces and committees, contributing to the development and execution of cross-functional initiatives.
- Consult with external technology experts to identify and evaluate emerging IT trends and opportunities that align with the University’s and ITS’s strategic goals.
- Foster relationships with regional and national IT organizations, including EDUCAUSE, Internet2, and EAB, as well as peer institutions in higher education, to promote collaboration and knowledge sharing.
- Develop, maintain, and promote robust partnerships with strategic IT vendors and agencies to optimize the University’s technology investments.
- Collaborate with senior IT leadership and campus IT leaders to implement the vision of ITS, actively engaging in the planning, development, and management of the University’s technology services.
- Partner with the ITS executive management team to plan, direct, and implement short- and long-term objectives, including budget preparation, and evaluate progress toward achieving ITS strategic goals.
- Engage closely with campus stakeholders to gather input and ensure the applications and technology solutions delivered by ITS align with stakeholder needs and exceed customer expectations.
- Serve as a senior advisor to ITS leadership, providing guidance on strategic initiatives and technology planning.
- Other duties as assigned.
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Salary : $155,000 - $185,000
