What are the responsibilities and job description for the Sales Manager position at System One Holdings, LLC?
Sales Manager
Location : Hybrid, work in office 1 day out of each month in Spartanburg, SC
Compensation : $100,000 - $120,000
Reporting to : Location Manager
Purpose of Role :
The Sales Manager will be responsible for driving sales performance, achieving profit targets by identifying new business opportunities, and developing relationships with existing customers. This role will also focus on delivering exceptional customer service to ensure high levels of customer satisfaction and sales conversion. The Sales Manager will play a crucial role in project estimating, ensuring accurate, competitive, and profitable estimates for potential opportunities.
Main Responsibilities :
External Sales :
- Generate profitable new business using market data, prospecting, and orchestrating client resources.
- Identify and generate inquiries for projects, promoting full project and service management capabilities.
- Identify key decision-makers in target organizations and leverage opportunities for cross-selling and upselling services.
- Increase customer contact to build a new user base and grow market share.
- Lead or support customer / site visits and company presentations to strengthen relationships and provide comprehensive customer support from negotiation to sale and delivery.
- Build long-term, productive, and mutually beneficial relationships with new customers through multiple channels.
- Interpret customer engineering requirements, survey sites, and create inquiry data.
- Maintain technical competence, service knowledge, local industry awareness, and understanding of regulatory issues affecting customers.
- Provide quality service to internal and external customers while upholding the company's values.
- Report sales performance and prospects to the Location Manager using the agreed framework.
- Ensure an efficient hand-over to Operations once an order is secured.
- Update internal customer relationship systems in a timely manner.
- Provide customer service support during and after contracts and participate in "Lessons Learned" sessions.
- Learn and adhere to company processes to ensure accuracy and efficiency in all tasks.
Estimating :
Experience and Qualifications Required :
LI-ST1
Salary : $100,000 - $120,000
