What are the responsibilities and job description for the Customer Service Representative position at System One?
Customer Service Representative
Rutherford, NJ
$23/Hour
1st Shift
Description:
- Place customer orders and arrange for delivery via customers’ preferences.
- Enter all customer pricing into SAP for invoicing accuracy.
- Update pricing when project pricing is sent by regional manager.
- Consolidate orders so that customers receive the best freight charges.
- Respond to the needs of the customer by phone or email quickly and accurately.
- Assist other customer service reps when needed.
- Communicate order status to customers quickly and accurately.
- Process RMAs, credits, and rebills within required timeframes.
- Attend regional meetings to increase relationships with sales personnel.
- Customer Service background
- Excellent computer skills- knowledge of SAP a plus
- Min. 5 years in customer-assisted roles
- Ability to act independently and make decisions
- Ability to effectively interact with customers and other departments
- Excellent organizational skills
#M1
Salary : $23
