What are the responsibilities and job description for the Part-time Front Desk Receptionist position at System One?
System One has partnered with a Tulsa based specialty care medical clinic that is in search of a part-time medical receptionist.
You will be the first point of contact for our patients and visitors. Your primary responsibilities will include managing the front desk operations, assisting patients with their inquiries, scheduling appointments, and ensuring a smooth flow of communication within the clinic. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to multitask in a bustling medical environment.
Key Responsibilities:
- Greet patients and visitors in a warm and professional manner.
- Answer and direct phone calls, responding to inquiries and providing information about clinic services
- Schedule and confirm appointments for patients, ensuring accurate data entry in the scheduling system
- Manage patient check-in and check-out processes, including collecting insurance information and co-pays
- Maintain organized front desk and reception areas, ensuring all materials and supplies are stocked
- Assist with administrative tasks, including filing, data entry, and managing patient records while maintaining confidentiality
- Collaborate with medical staff to facilitate efficient patient flow and support clinic operations
- Handle patient issues or concerns with empathy and professionalism, escalating to clinical staff when necessary
- Perform other duties as assigned to ensure the clinic operates smoothly.
Qualifications:
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus
- Previous experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting
- Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems is preferred
- Excellent verbal and written communication skills
- Strong organizational skills and the ability to multitask in a fast-paced environment
- Attention to detail and ability to maintain patient confidentiality
Ref: #208-Eng Tulsa
