What are the responsibilities and job description for the Office Manager position at System Scale Corporation?
Looking for a career that's less corporate with more of a family feel? Employee Owned System Scale is looking for an Office Manager for its Louisville, KY office. Base pay does not include company-paid retirement benefits noted below. Total compensation including retirement will exceed $50,000 in year one.
Job Duties
This position is responsible for assisting the service and sales departments with day-to-day operations. Individual will be responsible for a variety of administrative tasks including:
- Client Communications: managing inbound calls, scheduling service requests, logging information into a CRM, and coordinating installations.
- Accounting: invoicing, collections, generating purchase orders, bill coding, time sheet approvals, and order fulfillment.
- Quality: reviewing test certificates, maintaining customer equipment, and managing other training or quality initiatives.
Job Requirements
- Must be dependable, organized, efficient, and detail-oriented.
- Ability to handle a hectic, fast-paced work environment with ability to multi-task.
- Strong communication skills, including written, verbal, and listening.
- Must be able to work as part of a team.
- Must maintain a positive attitude and be willing to learn.
- Ability and willingness to speak with customers, route calls, and ensure customer satisfaction.
Education and Experience
- Experience with computerized office systems (Word, Excel, Outlook, Salesforce) required.
- Prior work with answering customer calls / customer service.
- Experience in collections and invoicing required.
- Previous experience as an officer manager required.
Background
System Scale Corporation is a 100% employee-owned company and an industry leader in providing weighing, counting, and precision calibration products and services.
Benefits include paid time off, insurance, profit sharing bonuses, and a 100% employer funded retirement (25% of gross pay on average). All inquiries confidential.
Job Type: Full-time
Pay: $43,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Office management: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $43,000 - $50,000
