What are the responsibilities and job description for the IAM Security Business Analyst position at System Soft Technologies?
Seattle, WA (Hybrid- Remote)
Job Summary
This position is responsible for managing user security across multiple products, with a focus on access, user security, maintenance, page / field security, and supporting automation efforts within an enterprise Identity Access Management (IAM) solution. This role reports to the IT Manager on the Student Systems and Support Team.
Hybrid Remote- Mainly remote with ability to go onsite when needed)
Responsibilities
Manage and support multiple medium-sized security and IAM projects and initiatives.
Perform daily operational tasks related to user security and IAM management.
Oversee and resolve security tickets and issues.
Collaborate on the design, implementation, and enhancement of IAM policies and procedures to improve security standards.
Qualifications
7-10 years of experience in Business Analysis and Process Engineering.
Educational industry experience working for school systems or higher education a big plus.
3-5 years working with Student Information Systems. (Big Plus- Highly desired)
5-7 years in Quality / Software Assurance.
3-5 years of hands-on experience with Identity Access Management (IAM) frameworks, processes, and tools, including managing user access, security policies, and IAM automation.
Proven experience in managing user accounts and system access privileges.
Familiarity with ETL processes, data models, and entity relationship diagrams.
8 years leading IT operations teams supporting enterprise-grade software systems.
Strong background in systems administration, software support, and IAM solutions.
Skills in change management, team collaboration, and relationship building.
Understanding of the software development lifecycle, technical debt reduction, and cloud hosting / migration.
Experience with digital workflow products (e.g., ServiceNow) for managing incidents, requests, and automation.
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