What are the responsibilities and job description for the Network Engineer position at System Soft Technologies?
About Us :
System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.
Job Summary :
This work order intends to supplement the Application Services team focusing on implementing, configuring, and operational supporting various mission-critical application systems. The supported application systems are a mixture of in-house developed, purchased, and third-party cloud service web applications and services. This individual will need to work with various business and technology groups to understand requirements and business criticality for each area of the organization. Support procedures and technical architectural documentation skills are equally important for this position.
Note : We need only independent contractors who don’t need sponsorship.
Responsibilities :
- Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration about SCDOR cloud applications, Microsoft 365 Admin Centers, and other custom SharePoint solutions.
- Have expertise and experience with HTML 5 and CSS 3, SharePoint Server 2019, JavaScript, .Net framework, and RESTful application design.
- Be required to provide technical documentation and perform other duties as needed
- Develop workaround solutions as appropriate.
- Monitor and assess current systems and recommend enhancements, as needed, based on data gathered
- Act as a technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems pertaining to web application design, deployment, and / or support
- Diagnose and resolve problems related to applications and systems for which the Application Services team is responsible.
- Escalate complex problems to other internal IT groups, or vendors for resolution.
- Install, configure, test, monitor, and maintain systems and application software and peripherals for users; install and configure servers required for designed solutions.
- Maintain familiarity with current computer and network products and services.
- Adhere to corporate information security guidelines and promote information security among coworkers
- Qualified candidate will be responsible for performing root cause analysis and resolution.
- Perform other duties and special projects as assigned.
Qualifications :
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
