What are the responsibilities and job description for the IT FIELD SUPPORT/CRM position at System Support?
110 N MAIN ST, DAYTON, OH 45402
DEPT: IT CUSTOMER SUPPORT
Full-Time / Hours Vary
Note: Candidates must be willing to commute and work "in-person" at the Dayton, Ohio area offices
Essential Duties & Functions
Receives assignments and works under supervision of his/her immediate manager or senior-level team member
1. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.
2. Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff.
3. User provisioning.
4. Certificate tracking.
5. Finger printing.
6. Workstation and printer file creation for import.
7. Directory, distribution list maintenance.
8. Meeting equipment room set up.
9. Configuring devices such as iPhones, Vocera devices.
10. Building/configuring PC/Laptops.
11. Building configuring Servers.
Education
Minimum Level of Education Required: High School completion / GED
Currently pursuing an interest in Technology related fields. Preference of pursuing certification or degree in Information Technology, Computer Science, Business or a related field.
Additional requirements:
§ Type of degree: N/A
§ Area of study or major: N/A
§ Preferred educational qualifications: N/A
§ Position specific testing requirement: N/A
Licensure/Certification/Registration
None required
Preferred:
Comp TIA:IT Fundamentals
Comp TIA: Network Fundamentals
COMP TIA: A
Google: IT Support Certification
Google Project Management Certificate
Experience
Minimum Level of Experience Required: No prior job-related work experience
Prior job title or occupational experience: N/A
Prior specific functional responsibilities: N/A
Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.
Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications
