What are the responsibilities and job description for the Keyholder (Full-Time) position at Szane?

Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Szane. My priorities haven't changed since then : to innovate and to put people, creativity, quality and service at the heart of everything we do." - Morgane Sezalory, Founder & CEO.

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self-starters who are comfortable working independently and across time zones and cultures to bring the Szane magic to the States.

More about Szane :

http : / / www.sezane.com

http : / / www.facebook.com / sezaneparis

http : / / instagram.com / sezane

We are looking for ambassadors to help us write our next chapter in the US. As part of Szane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client's experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart.

As a Keyholder, your responsibilities include :

Ensure a unique customer experience within your boutique :

Demonstrate proactivity, expertise and passion (keys to experience)
Orient apartment and web solution (omnichannel)
Use the different Sezane & October communication channels to develop your crop products
Transmit your products, knowledge and sales techniques by demonstrating pedagogy to customers and employees
Propose recommendations and constructive proposals to floor managers by offering you on your knowledge, the needs of the customers, your expertise and the knowledge of the team
Provide quality concierge service by respecting the relevant procedures

Be the Floor Manager relay :

Have a 360 field vision to ensure an optimal customer experience

Be available to all employees through your field presence

Lead and empower teams on a daily basis

Communicate the information necessary for the activity

Foster cooperation within the team and between Managers

Create group cohesion and mutual support

Manage your team by motivating it and creating a positive and harmonious work environment

Generate enthusiasm and passion through team animations, morning briefings, information sharing

Train new employees

Embody your role as local manager by sharing employee questions with the Floor Manager

Guarantee the brand image :

Be responsible for the incarnation of the brand by the teams (Grooming / Attitude)

Ensure the good maintenance of the apartment

Participate in the establishment of collections and ensure follow-up

Ensure that the merch is maintained throughout the day

Follow fashion trends, ensure competitive intelligence

Be responsible for operations and efficiency :

Plan and organize store activity (daily planning)

Master Szane policies, standards and procedures

Apply and enforce operational processes, in particular cash management (opening and closing)

Manage specific processing processes (returns, exchanges, reservations)

Train Employees in the use of cash registers, the related procedures and transmit them good practices in order to offer the best Customer Experience

Ensure the safety of people and property.

Fighting shrinkage

Pay rate : $27 / hour

Requirements

Passionate about retail, you want to satisfy your customers through your sense of service and your generosity.

Through your posture and your proactivity, you are a conductor in the field and like to lead your team by example. You are good at supporting and developing your employees to guarantee optimal customer service.

We are looking for an agile person, with a sparkling and dynamic personality to carry out all these missions.

Did you recognize yourself in this description and want to join the Szane adventure? So don't wait any longer!

Benefits

27 per hour

Salary : $27

Apply for this job

Receive alerts for other Keyholder (Full-Time) job openings

Keyholder (Full-Time)

What are the responsibilities and job description for the Keyholder (Full-Time) position at Szane?

What is the career path for a Keyholder (Full-Time)?

Job openings at Szane

Not the job you're looking for? Here are some other Keyholder (Full-Time) jobs in the Santa Monica, CA area that may be a better fit.

We don't have any other Keyholder (Full-Time) jobs in the Santa Monica, CA area right now.

AI Assistant is available now!