What are the responsibilities and job description for the Bowling Associate position at T and M Lanes?
Job Summary
We are seeking a dedicated and enthusiastic Associate to join our team. In this role, you will be responsible for providing exceptional customer service and support in a dynamic environment. The ideal candidate will possess strong hospitality skills and a passion for ensuring guest satisfaction. You will play a key role in managing events, assisting with guest services, and maintaining a welcoming atmosphere.
Duties
- Deliver outstanding customer service to all guests and clients, ensuring a positive experience.
- Assist in the planning and execution of events, coordinating logistics and providing on-site support.
- Handle cash transactions accurately and responsibly, ensuring compliance with cash handling procedures.
- Address guest inquiries and resolve conflicts effectively, maintaining professionalism at all times.
- Support food service operations as needed, ensuring quality service and adherence to health standards.
- Provide lifeguard services when required, ensuring the safety of guests in aquatic areas.
- Engage in public speaking opportunities to promote events or services as necessary.
- Collaborate with team members to maintain a clean and organized environment for guests.
Requirements
- Previous experience in hospitality or customer service is preferred.
- Strong conflict management skills with the ability to handle challenging situations calmly.
- Experience in events management is a plus, with an understanding of logistics and coordination.
- Excellent communication skills, both verbal and written, with confidence in public speaking.
- Ability to perform cash handling duties accurately and responsibly.
- Lifeguard certification is desirable but not mandatory; training may be provided for qualified candidates.
- A friendly demeanor with a commitment to providing exceptional guest services.
- Flexibility to work various shifts, including weekends and holidays as needed.
Join our team as an Associate and contribute to creating memorable experiences for our guests!
Job Type: Full-time
Pay: $30,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Evenings as needed
- Evening shift
- Nights as needed
- Weekends as needed
- Weekends only
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $30,000 - $55,000