What are the responsibilities and job description for the Mobile Phone Repair Specialist position at T bees screens?
diagnoses and troubleshoots issues with mobile devices, replacing damaged components like screens, batteries, and charging ports, performing software updates, and conducting thorough testing to ensure proper functionality, while maintaining up-to-date knowledge of the latest mobile device models and repair techniques; often interacting directly with customers to understand repair needs and provide estimates.
- Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
- Provide repair and replacement estimates for the customer
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner
- Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
- Greet customers and answer phone calls in a professional, courteous, friendly manner
- Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
- Organize, receive stock and mage inventory in accordance with Company requirements
- Open and close duties, as well as regular cleaning and dusting
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Schedule:
- 10 hour shift
Work Location: In person
Salary : $12 - $15