Sr Program Manager, Sales Operations REQ227789

Be unstoppable with us!
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Job Overview
The Sr Program Manager will lead ongoing programs built to enhance the sales process and customer experience. This includes collaborating with the Sales Operations Go-To-Market, Capabilities and Sales Enablment teams to provide post launch support through lifecycle management activities. The person will be responsible for reporting program results and metrics to leadership. A successful candidate can quickly understand sophisticated issues, clearly articulate the impacts to partners, build a creative plan of action and develop an ongoing management cadence.

Job Responsibilities:

• Provide ongoing program strategic direction for sales programs requiring lifecycle management
• Lead planning efforts in support of various workstreams and key areas of the business
• Conduct operational and assessments to identify risks, gaps and propose solutions to key partners and leadership

Education:

• Bachelor's Degree (Preferred)
• High School Diploma/GED (Required)

Work Experience:

• 4-7 years Experience in organizational programs, project management or related area. ()
• 2-4 years Supervisory or program management experience, including cross-functional management. ()
• Less than 2 years Wireless Telecom experience a plus. ()

Knowledge, Skills and Abilities:

• Change Management (Required)
• Project Management (Required)
• Budget Management (Preferred)
• Cross Functional Relationships (Required)
• Program Management (Required)
• Communication (Required)
• Data Analysis (Preferred)
• Wireless (Preferred)
• SFDC
• Project management
• Deal Desk
• Sales team support
• Advanced level MS Suite experience

Licenses and Certifications:

• Project Management Professional (PMP) (Preferred)

* At least 18 years of age
* Legally authorized to work in the United States

Washington Pay Range: $104,400 - $139,900

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $103,400.00 - $139,900.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

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T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.