What are the responsibilities and job description for the Director, Sales Operations position at T-Mobile?
Director of Business Support
The Director of Business Support will drive sales productivity and operating cost efficiencies across the Region.
Key Responsibilities:
- Lead program pilots and projects to verify initiative impact on strategic business objectives.
- Work closely with stakeholders and experts to identify and minimize risks, control business issues, and prepare budgets.
- Translate complex business strategies into solid implementation plans that drive results.
- Develop and interpret management reporting, including spend and volume trends, exception reporting, and forecasting.
- Communicate effectively with other sales teams and sales support team members to ensure maximum efficiency, effectiveness, and consistency, minimizing duplicate work.
- Formulate approaches to gain competitive advantages and influence industry trends and approach using experience and ingenuity.
- Act independently under uncertain situations to make decisions on complex issues with implications beyond own area.
- Ensure brand compliance through coordination of audit processes, analysis of improvement areas, and communication with business owners as needed.
Requirements:
- Bachelor's Degree in Business or a related field (preferred).
- 8-10 years of significant sales and sales operations experience in a sales organization with a top company and strong culture (required).
- Demonstrated track record of sales success (required).
- Experience managing sales for a $200M market unit or segment (required).
Desired Skills and Abilities:
- Business Analytics: Significant business analysis skills (required).
- Retail: In-depth retail experience (required).