Demo

Solutions Engineer, Enterprise Sales

T-Mobile
Houston, TX Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/9/2025

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!As a Solutions Engineer, you will consult with clients to gain a detailed understanding of their business, identify their business challenges, and develop solutions that meet their needs. You will leverage your technical expertise and industry knowledge to uncover opportunities and recommend solutions that drive successful outcomes for the client. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment & network. SEs provide technical expertise as a part of sales presentations, product demonstrations, as well as providing guidance to client's technical inquiries. SEs drives solution based outcomes in partnership with Business Sales for specific client opportunities. SEs will keep Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. The SE will partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback & to act as the voice of the client to our internal stakeholders.SEs keep their technical abilities and industry knowledge up-to-date by attending internal and external training programs. They also obtain and retain relevant partner or industry certifications as needed for their role.Enterprise Solutions Engineers will also :

  • Understand and present T-Mobile network and related key technologies
  • Maintain expert-level knowledge of core products & solutions
  • Maintain expert-level knowledge of Value-Added Solutions including private network, UCaaS & related software, ect.
  • Enable coverage options and create suitable solutions for client review
  • Partner with Advanced Network Service Team to create or augment required network / coverage solution
  • Faciliate post-sale support / escalations as neededJob Responsibilities : Aligns to support an Enterprise sales team in-market.Participate in customer meetings, primarily face to face.Facilitate coverage analysis and review with customers.Discuss and assist with processing In-Building coverage requests.Uncover opportunities and recommend solutionsUnderstanding nuances and driversDesign and architect services and solutionsClose technical hurdlesPrepare and present technical customer presentationsPresent product roadmapsPresent network build-out plans.Demonstrate wireless devices and solutions to customers.Provide RFP technical inputStrategize with Sales team to improve Regional / National salesParticipate in account reviews with customersOwn customer technical relationshipsSupports customer pilots.Supports complex customer opportunities in sophisticated customer segments such as Enterprise and Public Sector.Provides Subject Matter Expertise in at least one area of focus (SDWAN / Edge, Security, Mobile Internet / Routers, etc.)Maintaining technical knowledge by attend training in assigned areasMaintaining adequate level of industry expertisePursue industry certification appropriate to roleT-Mobile wireless network and related key technologiesWireless handsets, mobile hotspots, tablets, and key wireless devicesWireless-related Value-Added SolutionsHigh-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.Ensure a positive customer experienceAssist w / high-level support and troubleshootingOpen tickets and engage appropriate support resourcesTrain Sales on technical topics, product updates, Tech TalksCustomer TrainingsProduct / Network / Marketing road-show webinarsProvides Training and Mentoring to Associate SEs as required.Education : High School Diploma / GED (Required)Bachelor's Degree STEM area of study strongly preferred. (Required)Work Experience : 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal / external relationships in a matrix environment.Experience supporting Enterprise and Public Sector accounts.Knowledge, Skills and Abilities : Technical Leadership (Required)Project Management (Preferred)Communication Excellent oral and written communications; strong interpersonal skills. (Required)Sales Experience with Sales Methodologies. (Preferred)Applications Proficiency with business application software. (Required)Strategic Leadership Ability to provide strategic direction in a leadership role. (Required)Technical Presentations Ability to create and deliver technical presentations. (Required)Subject Matter Expertise in at least one area of focus (SDWAN / Edge, Security, Mobile Internet / Routers, etc.) (Required)
  • At least 18 years of age
  • Legally authorized to work in the United StatesTravel : Travel Required (Yes / No) : DOT Regulated : DOT Regulated Position (Yes / No) : NoSafety Sensitive Position (Yes / No) : NoTotal Target Cash Pay Range : $112,500 - $202,900, inclusive of target incentivesBase Pay Range : $78,750 - $142,030The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  https : / / paylookup.t-mobile.com / paylookup?reqID=REQ299501¶dox=1At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.SummaryLocation : Houston, TexasType : Full time

Salary : $78,750 - $142,030

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