What are the responsibilities and job description for the Account Manager position at TÜV SÜD America?
OVERALL RESPONSIBILITIES:
Actively work with the Regional Manager and Program Manager to manage and grow sales in various service areas, such as ITE, Industrial products, consumer goods, and laboratory equipment. Develop structured sales strategies for your applicable region and customers, Conduct interactions for potential sales opportunities, identification of valid leads, follow-up and coordination with sales management.
ESSENTIAL FUNCTIONS:
- Meet sales goals and objectives set by leadership.
- Work with Program Managers and Regional Business Line Mangers to manage a specific book of business to help attainment of goals and quotas.
- Experience with EMC and Electrical Safety Compliance services
- Experience with UL, CSA, IEC Regulations and standards
- Present products to prospective clients;
- Cross-sell and up-sell to existing clients
- Unearth new sales opportunities through networking and turn them into long term partnerships;
- Conduct sales calls to develop opportunities, identification of valid leads, follow-up and coordination with sales management.
- Provide professional after-sales support to enhance customers’ dedication;
- Manage the sales cycle from developing a client to securing a deal;
- Negotiate agreements and keep records of sales and data in CRM.
Qualification
KNOWLEDGE, SKILLS, AND ABILITIES:
- Communicate in an articulate, professional, courteous and effective manner with internal and external customers
- Demonstrated ability in managing phone, email, and web site inquiries;
- Self-starter with a positive outlook and motivated attitude;
- Customer service-oriented;
- Familiarity with CRM systems;
- Knowledge of MS Word, Excel and PowerPoint;
- Demonstrated ability to work independently and in a team environment;
- Ability to multi-task and handle deadlines;
- Thrive in a fast-pace environment and work well under pressure;
EDUCATION:
- Bachelor’s Degree or equivalent experience preferred.
EXPERIENCE:
- Proven experience in a sales role
- Experience in product testing services preferred
- Knowledge of market research, sales and negotiating principles
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time management skills
- Enthusiastic and passionate
Additional information
Equal Opportunity Employer – Disability and Veteran
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025
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