What are the responsibilities and job description for the Sales Engineering Manager position at T2 Systems?
T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.
We didn't become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn't be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.
If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!
Job Summary
The selected applicant manages, coaches and develops the SE Staff. They insure that the department goals are met and department resources are following the sales workflow methodologies. They confirm processes and documentation are reviewed and updated accordingly. They have extensive knowledge of the products and services we provide and the activities required to properly navigate the sales cycle.
Essential Responsibilities
- Conducts onboarding for all new hires
- Assigns SF Tasks to PE team based upon resource availability and skill sets
- Trains and coaches all direct reports.
- Conducts a standing meeting with the Sales team to review the status of tasks
- Reviews and approves expenses.
- Validates workflow documentation, i.e. Quotes, Statement of Work, Scope Statement
- Enforces compliance of process flow within and outside of the department.
- Supports the development as well as establishing career paths for all direct reports.
- Conducts bi-weekly 1 on 1's for direct reports as well as any oral and/or written disciplinary actions.
- Assists the sales department in scoping customer projects by gathering the necessary details and data to analyze and understand the customer's business processes and expectations
- Supports department OKR's (Objectives and Key Results)
- Ensures billing terms are properly noted on Statement of Work
- Conducts and documents lessons learned in order to identify successful and unsuccessful project elements.
Knowledge, Skills, and Abilities
- Working knowledge of T2's software products, services, and processes is required which can be obtained through intellect, technical inclination, and dedication to gain such knowledge.
- Knowledge of parking industry
- Ability to write presentations, routine reports, proposals, and correspondence.
- Ability to effectively present information and respond to questions from prospects, customers, management, and staff.
- Ability to prioritize tasks and tactfully negotiate priority with end users.
Education and Qualifications
- A bachelor's degree (B.A. or B.S.) from a four-year college or university; and two (2) to four (4) years' experience in a professional work environment and/or an equivalent combination of education and experience.
- Advanced knowledge with Microsoft Office Suite, Salesforce, Reporting tools
- Solid Expertise with Staff Management Tools and Techniques
- Proven experience creating agendas, facilitating meetings, producing minutes, and tracking action items is required.
- Experience with selecting and managing third party vendors.
- Knowledge of revenue recognition and project margin calculations.
- PMP or equivalent required
- Prior experience as an engineer or project manager in the parking and transportation industry
- The ability to develop and write a clear and concise status report regarding projects and staff performance
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
T2 Systems is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
