Move-In Coordinator

Description

Tabor Hills Senior Living Campus, a not-for-profit community located in Naperville, IL, has been dedicated to caring for our senior population for over 125 years. Tabor Hills Senior Living offers an Independent Living Community, Supportive Living Community and a Healthcare Facility.

We have a rare opening for an experienced Move-In Coordinator for our Supportive Living Campus.

• ANNUAL SALARY-$60,000.00
• GREAT  BENEFITS INCLUDING HEALTH, DENTAL, VISION, AND LIFE INSURANCE AVAILABLE WITHIN 30 DAYS OF HIRE
• GENEROUS PAID TIME OFF
• 401K WITH GENEROUS EMPLOYER  MATCH
• EMPLOYER PAID SHORT TERM DISABILITY/LIFE INSURANCE

Under the direct supervision of the Administrator of the Supportive Living Community, the Move-In Coordinator manages, oversees and completes the admission/move in/Medicaid process. Responsible for census management.

ESSENTIAL POSITION FUNCTIONS:      

The duties of the position include, but are not limited to, the following:

1. Assists residents/families in application process and ensures completeness of resident file.
2. Maintains documentation for resident files and oversight of financial files.
3. Maintains a lead bank of referrals.
4. Completes initial and annual resident rental agreements.
5. Schedules move-in date in collaboration with the Director of Healthcare Services and coordinates information between Financial Services and the Supportive Living Community.
6. Ensures apartment readiness, issues keys/call system, orientates resident to community.
7. Participation in the Quality Assurance Committee.
8. Maintain Resident Rosters.
9. Creates the resident electronic records upon move in.
10. Completes all required trainings/in-services.
11. Performs data entry as required.
12. Responsible for planning and implementing marketing events both internal and external.
13. Schedules assessments with County and Department of Human Services.
14. Prepares Face Sheets.
15. Prepares Daily Census.
16. Attends weekly staff meetings.
17. Conducts community tours for prospective residents, families and visitors.
18. Other duties as assigned by the Administrator.

GENERAL RESPONSIBILITIES:

1. Thinks and acts calmly and logically to meet unusual occurrences of the job.
2. Dresses professionally, demonstrates friendliness, professionalism and business-like demeanor that instills trust and confidence as a representative of Tabor Hills.
3. Maintains regular attendance and punctuality. Must be flexible to fill in when coverage is needed, including weekend and evening hours.
4. Must be able to manage and complete multiple tasks in a timely and efficient manner.
5. Must know and be able to independently initiate steps towards problem resolution.
6. Has scheduling flexibility to potentially accommodate off hour marketing requests.

GENERAL RESPONSIBILITIES:

1. Thinks and acts calmly and logically to meet unusual occurrences of the job.
2. Dresses professionally, demonstrates friendliness, professionalism and business-like demeanor that instills trust and confidence as a representative of Tabor Hills.
3. Maintains regular attendance and punctuality. Must be flexible to fill in when coverage is needed, including weekend and evening hours.
4. Must be able to manage and complete multiple tasks in a timely and efficient manner.
5. Must know and be able to independently initiate steps towards problem resolution.
6. Has scheduling flexibility to potentially accommodate off hour marketing requests.

Qualifications

Education/Experience/Skill:

A bachelor’s degree and/or 3 years of senior service experience in admissions or sales and marketing is preferred. Must have an Illinois license to operate a motor vehicle and the ability to read and write.  Must be eighteen years of age or older. Must possess excellent oral and written communication skills. Must be organized and detail oriented.  Familiar with proper telephone etiquette. Proficient with Microsoft Office Suite.

Physical Demands:

Ability to be on one’s feet for extended periods of time. Office environment, mobility essential, standing, sitting, walking for periods of time,  giving facility tours, etc.  Occasionally lifting to 50 pounds, carrying and or pulling action may occur.

1. Travel: Local
2. Working Conditions: 100% inside with well-lighted and well-ventilated areas.

General Requirements: Must be capable of executing all terms and conditions set forth in the Employee Handbook, including, but not limited to:

• Adheres to policy on Drug Free Workplace, Abuse Prohibition Policy, Discrimination and Harassment Policy.
• Work in a safety conscious manner, which ensures that safe work practices are used in order not to pose a risk to others in the workplace; Must be energetic, upbeat, patient, and empathetic; Complies with company policies and procedures and local, state, and federal regulations; Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
• Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, national origin, ancestry, citizenship status, disability, handicap, veteran status or any other legally protected category.
• Employment at Tabor Hills is "at will" as defined under applicable law. The employer or employee can terminate the employment relationship at any time with or without cause and for any lawful reason.
• Consistent with the Americans with Disabilities Act (ADA) and civil rights laws, it is the policy of Tabor Hills to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
• One of the components of the pre employment medical exam at Tabor Hills is a urine screen for drugs. Failure to consent to the urine drug screen will be considered cause for withdrawal of the employment offer.
• If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Tabor Hills Human Resource Department.

Salary : $60,000