What are the responsibilities and job description for the Dispatcher position at TAC Industries, Inc.?
JOB TITLE: Dispatcher
DEPARTMENT: Transportation
NORMAL WORKING HOURS: 12 pm to 12am - rotating days
3 days on, 1 day off, 3 days on, 7 days off
Must haves:
Valid driver's license with less than 6 points
Pass a BCI/FBI background check
Pass a full spectrum drug test
Have a high school diploma or equivalent certificate
TAC Industries, Inc. Mission:
The Abilities Connection (TAC) is seeking team members who want fulfilling work at a successful non-profit organization.
We empower people to achieve their fullest potential, and you can help us do that! TAC values dedication to excellence, commitment, innovation, collaboration, and integrity. If you aspire to help people change lives, then this position is for you!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer, screen and direct calls for the transportation department in a friendly, helpful, and efficient manner.
- Distinguish and provide supportive information to customers to assist them in arranging appropriate transport.
- Provide information and assistance for customer service inquires as needed.
- Assists in scheduling, implementing and monitoring of primarily services and supports, including transporting to designated sites.
- Receive and deliver all transmissions through two-way communication during assigned work schedule with transportation.
- Serve as a ready resource with a working knowledge of Transportation laws, regulations, policies, and procedures.
EDUCATION/TRAINING/EXPERIENCE:
- High School Diploma/GED Required
SKILLS and ABILITIES:
- Pleasant and professional communication skills to all team member and customers
- Detail oriented on all documentation
- Can think outside of the box and love to learn/share new ideas and work to see them practice
- The ability to deal with sensitive people in time of need
- Will be able to multi-task while performing different duties
The Abilities Connection (TAC) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At TAC Industries, we are committed to ensuring compliance with all federal and state laws and regulations pertaining to individuals with disabilities. In instances where state laws and federal regulations conflict, we adhere to the federal ADA regulations. Our transit system is dedicated to providing quality transportation services without discrimination to all individuals, including those with disabilities. We do not condone or tolerate any form of discrimination based on disability by any transit system employee.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 32 – 44 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Evening shift
Ability to Relocate:
- Springfield, OH 45505: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20