Nurse Care Manager

• Schedule medical appointments and prepare cases for physician or ARNP each day: phlebotomy results, reason for appointment, any current contracts, recent UA results (last 3); for pregnant patients print pregnancy informed consent (if not already signed).
• Monitor follow-ups and consults to ensure that patients have attended, and to determine rescheduling necessity or increased number of appointments needed.
• Coordinate with phlebotomy nurse for scheduling lab work; follow-up to ensure lab work is completed within 14 business days of order.
• For new patients, ensure that review of consent to treatment and explanation that the treatment goal is stabilization is conducted within 30 days of induction: report back to medical team about outcome and next steps.
• Perform complex practical nursing assessments and health screening of patients using established, standardized protocols to collect patient vital signs.
• Assist physician or ARNP with examinations as needed.
• Provide instructions to patients regarding the course of treatment outlined by the physician or ARNP and/or to educate about services, health problems, etc.
• Coordinate with front desk and assessment staff for medical induction appointments.
• Enter courtesy dosing orders and diagnosis codes.
• Run PMP reports for annual physicals, and as needed.
• Track patients on benzodiazepine agreements to include medication registration and pill count.
• Take turns being on-call after hours for hospitals to verify patient methadone doses.
• Assist in training new medical staff to policy, procedure and protocol.
• Dispense oral methadone in accordance with physician orders and DEA regulation.
• Accurately read PPD test results.
• Pre-pour doses for patients with 1x/month and 2x/month take-home status.
• Accurate record keeping of methadone received from supplier and dispensed to patients to include logging in new methadone stock and properly numbering/stacking bottles in safe, running/printing end-of-day reports, putting them in correct order and signing them.
• Maintain a clean and orderly examination room and dispensary.
• Re-stock medical supplies as needed and notify RN Supervisor when medical supplies need to be re-ordered.
• Attend mandatory staff meetings and complete required trainings.
• Backup duties when RN Supervisor is unavailable - attend weekly Medical Staffing; e-mail medical induction synopses to clinic coordinator; submit SAMHSA requests; order medical supplies and methadone from supplier.
• Provide emergency care for clients in medical distress until emergency medical responders arrive.
• Additional duties as assigned, includes emergency planning and response. The work you do might require you to participate in the Title XIX Medicaid Claiming Program.

• Knowledge of the fundamentals of providing patient centered care.
• Ability to work daily with patients who often have extremely difficult life circumstances and experience stigma, discrimination, and marginalization.
• Knowledge of professional nursing principles, practices, and techniques.
• Knowledge of and ability to assess client's medical records.
• Skill in communicating orally using tact and diplomacy to gain concurrence and cooperation.
• Skill in analyzing, compiling, recording data, i.e., client records, pharmacy records, etc.
• Ability to provide effective leadership through coaching, training, facilitation, and delegation.
• Demonstrates strong communication and patient service skills, both in person, over the phone and via electronic methods. 
• Demonstrates dynamic critical thinking skills, clinical judgment abilities, visionary capabilities, creativity, tact, empathy, and flexibility. 
• Demonstrates clinical proficiency in managing complex situations; ability to perform triage functions, take substance use and medical histories. 
• Demonstrates professional and compassionate conduct, flexibility, reliability, and accountability. 
• Demonstrates leadership ability and has experience and willingness to lead change. 

• Bachelor's of Nursing from a program approved by the National League for Nursing.
• Two years of recent clinical experience as an RN working in a clinic/outpatient setting.
• Fluency in a second language.
• Previous experience in a lead capacity.
• Prior experience in a methadone clinic or mental health nursing setting. 
• Enthusiasm for supporting patients who often have extremely difficult life circumstances and experience stigma, discrimination, and marginalization.

• Possession of a valid Washington State Registered Nurse License.
• Possession of a valid driver's license and an acceptable driver's abstract prior to employment.
• BLS Certification in CPR.

• Work is performed in a indoor clinical setting with periodic outdoor "curbside" dosing throughout the day.
• Your office will be set up to provide personal safety, including social distancing, screening, sanitation, disinfection, and masks.

• Sitting/standing/walking; fine motor dexterity; ability to lift, push and pull up to 50 pounds.

• Ability to operate a computer with Windows 10 products (Word, Excel, Outlook) and electronic health records.
• Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.)
• Ability to use standard medical equipment (thermometer, scale, blood pressure cuff, breathalyzer, O2 sat monitor, stethoscope) to perform assessments.
• Medication dispensing equipment (electronic pump/tubing, hand-pump, electronic sealer).

• Some travel may be required, and is typically local or regional, to attend training.
• Driving a vehicle requiring a license.

 Click Here for more details on reasonable accommodations, safety, risk management and more.

Salary : $71,677 - $92,290