What are the responsibilities and job description for the Customer Service Advisor/Estimator position at TACS Auto Body & Service?
Join Our Team at TACS Auto Body & Service!
Best Work Environment & Company Culture
Paid Lunch Breaks
TACS Auto Body & Service, a family-owned business since 1979, has proudly served the Glenmont, NY community for decades. In 2018, we built a state-of-the-art Auto Body & Service Center to stay ahead of the curve with the latest technologies. We're excited to expand our team and are currently hiring for multiple positions, including a Front Desk Customer Service Advisor/Estimator.
At TACS, we specialize in assisting customers after car accidents or vehicle breakdowns. We understand how stressful these situations can be, so we make it our priority to treat every customer with kindness, honesty, and respect. Our commitment to exceptional customer service sets us apart from the competition.
Job Responsibilities:
- Answering phones and greeting customers in a friendly and professional manner
- Assisting customers with inquiries and providing excellent service
- Processing customer payments and completing transactions
- Writing detailed reports and communicating customer needs to the team
- Collaborating with technicians to facilitate auto repairs
- Assisting parts vendors with deliveries
- Providing top-tier customer service to anyone interacting with TACS
Qualifications:
- A positive, friendly, and helpful attitude
- Strong multitasking skills and the ability to handle a fast-paced environment
- Previous customer service experience
- Ability to stay calm and efficient under pressure
- Team-oriented with the ability to collaborate effectively
- Experience with writing estimates in collision or service repair will be considered for a higher pay rate.
If you are passionate about helping others and want to work in a supportive and dynamic environment, we’d love to hear from you!
Apply today and be a part of our dedicated team at TACS Auto Body & Service!
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $24