IT Infrastructure Engineer

Taft is seeking an IT Infrastructure Engineer to support our Information Technology group in Taft's Cincinnati, Columbus, or Indianapolis office.

We are seeking an IT Infrastructure Engineer to support our Information Technology group in Taft's Cincinnati, Columbus or Indianapolis office.. All Taft employees operate under a "Client First" philosophy-in all things, we seek to provide exceptional services to our clients.

Duties &Responsibilities :

• Administration, configuration and maintenance of the firms Windows and Azure environments, providing consistent design, deployment, and lifecycle maintenance services for Domain Controllers, Active Directory, Azure AD, DNS, DHCP, Group Policy, and as well as other critical services supporting the Windows domain environment. Ensuring that best practices, security, and maintenance are practiced for all functions of Active Directory and Azure AD, including lifecycle of user objects, groups, permissions, external federation, and managing data synchronization.
• Administration, configuration, maintenance and lifecycle management of the firms information technology infrastructure, ensuring that all security and best practice requirements are followed for every system, including, but not limited to : Servers - both physical and virtual, Storage systems, Data Protection, Private / Public cloud, Networking equipment, Access and Environmental control systems, Peripheral technology, Monitoring systems, and Communication systems.
• Assists with configuration, implementation and maintenance 0f datacenter networking and equipment necessary to operate servers and storage when required.
• Assists with the implementation of the firms various data protection policies, adhering to the defined data retention and recovery requirements via the configuration, implementation and maintenance of platforms such as, but not limited to, Cohesity and Veeam' s backup technologies as well as underlying storage replication technologies, such as but not limited to Pure, Isilon and VMware.
• Monitors all of the firm's IT equipment, quickly responding, troubleshooting and resolving incidents as they occur to prevent outages or data loss across incidents including hardware failure, configuration issues, firmware update issues, security issues, performance problems and user reported issues and or escalations from internal teams.
• Applies patches, firmware updates, as well as OS upgrades, following all security best practices, to any and all physical and virtual servers, storage resources, as well as other physical IT related assets across the firm, including, but not limited to, UPS, printing, communication and security systems as required.
• Assist in the Administration of remote access technologies and outside connections to Firm resources, including design, deployment, securing, and lifecycle maintenance for Remote Desktop Services (RDS), insuring authentication controls and security hardening are maintained for all systems. Participate in the integration and administration of multifactor authentication.
• Assists in support and or physical installation of the firms physical networking environment, such as switches, routers and firewalls as required.
• Assists the Applications team and vendors as necessary with application installation and updates. Ensuring that both security and best practice requirements are met.
• Provide proactive identification of system resource issues and planning for growth.
• Provide assistance with the design, deployment, and maintenance services for IT Infrastructure projects at large including but not limited to storage, servers, virtualization, disaster recovery, email management, VOIP(Zoom), encryption, vulnerability management and patch management as assigned.
• Ensure all design, deployment, configuration, and upgrades are completed with adequate testing, preparation, and support, creating and maintaining documentation throughout the process.
• Ensure all scheduled operational and maintenance tasks are completed accurately and on time and documented properly.
• Adhere to all IT Department standards and Firm Information Security Policies, including but not limited to change control and maintenance windows.
• Assist with decommissioning of firm hardware, ensuring data has been wiped from all resources in preparation for proper recycling of e-waste.
• Provide timely and relevant in-house escalation support, adhering to ticketing procedures and SLA requirements applying troubleshooting and problem-solving skills in a timely and effective manner.
• Adhere to all IT Department standards and Firm Information Security Policies, including but not limited to change control and maintenance windows.
• Adhere to IT ITIL (Information Technology Infrastructure Library) disciplines and processes, including, but not limited to : ITSM (IT Service Management); Incident Management; Change Management and Problem Management.
• Obtains, maintains, and applies knowledge of relevant areas (attends seminars; reads periodicals; participates in outside organizations).

Requirements :

Education and Experience

Candidates interested in the Cincinnati office should apply here .

Candidates interested in the Columbus office should apply here .

Candidates interested in the Indianapolis office should apply here .

Taft is a State of Minnesota and City of St. Paul Affirmative Action Employer as required in those jurisdictions. Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing.Taft Stettinius & Hollister LLP participates in E-VERIFY .