Server/Waiter

Job description

Related Titles: Server; Waiter or Waitress; (Name of) Outlet Server; (Name of) Outlet Asst.; Food and Beverage Server

Reports to: Dining Room Manager or Supervisor

Supervises: No supervisory duties included in this position

Classification:

Education and/or Experience

· Grade 12 education.

· Two years of comparable wait service experience preferred.

· The ability to read, write and execute basic math skills.

Job Knowledge, Core Competencies and Expectations

· Greet and acknowledge members and guests.

· Is knowledgeable about the menu, buffet and wine list.

· Ability to time the service of each course.

· Learns members’ names and their special preferences.

· Knowledge of wines and spirits.

· Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

Provide food and beverage service to club members and guests.

Job Tasks/Duties

· Sets upside station and performs assigned side (prep) work.

· Provides immediate attention to all members and guests upon seating.

· Makes sure that children are in the appropriate type of seat and are safe and secure.

· Distributes food and wine menus; answers questions.

· Fills glasses with ice water and suggests menu items.

· Ensure that the correct account numbers and names are given for billing.

· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.

· Places orders with kitchen; informs cooks about any special cooking instructions.

· Assembles food on tray; procures items from each station as necessary.

· Serves meals; places dishes by courses in front of each person.

· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.

· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.

· Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.

· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.

· Presents the bill.

· Handles all cash and credit card charges as prescribed by standard operating procedures.

· Keeps dining room and bus station areas clean.

· Clears, cleans and resets tables that have been vacated.

· Advises supervisor of any complaints as soon as they occur.

· Performs clean-up and closing duties as assigned by manager.

· Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.

· Turns in signed tip declaration form weekly.

· Thanks members and guests; invites them to return.

· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

· Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager.

Licenses and Special Requirements

· Food safety certification.

· Of legal age to serve alcoholic beverages.

· Alcoholic beverage certification.

Physical Demands and Work Environment

· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
and twist or reach.

· Push, pull or lift up to 50 pounds.

· Continuous repetitive motions.

· Work in hot, humid and noisy environment.

Job Types: Full-time, Part-time

Pay: $28.00 - $35.00 per hour

Job Types: Full-time, Part-time

Pay: $28.00 - $30.00 per hour

Job Type: Part-time

Pay: $28.00 - $35.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

Salary : $28 - $35