What are the responsibilities and job description for the Shipping Coordinator position at Tai Foong USA?
Job Description
Job Description
Salary : $60,000-$69,000
Tai Foong USA is a leading innovator in seafood, value-added appetizers and ready-to-eat meals. Through our brands, Northern Chef, Northern King and Royal Asia, we are committed to supplying our customers with the finest, highest quality, responsibly sourced food products in the world. We are a family owned company based in Seattle, WA, with quality control, research and development, and sales located throughout the U.S. and globally.
The Domestic Operations Department is seeking to add to its team. As a Perishable Shipping Coordinator, you will handle the entire sample packaging process and sample shipments for the company. You will respond to social media influencers to fulfill sample orders as needed and respond to all customer inquiries via email and social media.
This role can potentially include the following responsibilities :
- Pack sample boxes with productto be shipped to potential and current customers, sales people, and others as requested .
- Schedule shipments and deliveries for the samples
- Manage office inventory of finished goods. Regularly record keeping of inventory in office freezers, and managing the disposal of aged inventory.
- General ERP Data Entry
- Facilitate the shipment of all samples to social media influencers
- Respond to end customer inquiries on email and social channels
- Participation in team-based order fulfillment planning & inventory management
- Troubleshooting any issues
Skills we believe a successful Customer Service Specialist will require :
Experience :
You can expect to shadow another member of the Domestic Operations team while onboarding and then gradually work your way up to being responsible for all sample orders. We have a small team that gets a lot done - it's never boring. We will get you trained to work in a team.
In addition to previous work experience within the domestic logistics industry (ideally with LTL & FTL frozen shipping and cold storages), experience with computer systems and data entry including Microsoft Office products is required. You must be comfortable handling frozen food products with allergens including seafood - potentially in or out of retail units. You will need to frequently lift up to 25-50 lbs.
Occasional requirements to work past 5pm are expected, but not a regular occurrence.
Compensation :
Benefits Included :
Job Type : Full-time
Schedule : Monday to Friday
Commute : Ability to commute daily to office in Seattle SODO district :
Salary : $60,000 - $69,000
