Lead Specialist, Sales Audit

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

About the Job

We currently have an exciting remote work environment opportunity for a Lead Specialist, Sales Audit to join our Sales Audit team. This individual will participate as lead role of the Sales Audit Team providing daily customer service, team support, store support, daily reconciliation, month end close, special projects, and related duties, as necessary.

What You’ll Do | Key Accountabilities

• Daily Reconciliation of all tender types and sales for retail stores and e-commerce utilizing multiple software applications.
• Research, review, and resolve store questions and exceptions in an efficient and timely manner.
• Provide excellent customer service to stores and customers and maintain professional vendor relationships.
• Supports monthly financial close process and prepares journal entries along with required back-up for credit card fees, chargebacks, over/short, bank fees, etc.
• Perform balance sheet reconciliations (cash, credit card, etc.) to ensure accuracy of balance sheet and reduce the risk of financial misstatement or financial exposure.
• Assist with managing the sales audit support group e-mailbox.
• Troubleshoot issue resolution with various contacts, both internal (store leadership, corporate contacts) and external (banks, credit card companies)
• Create reporting and provide analytical data to business partners (credit card in transit, tender type analysis, etc.)
• Identify areas of opportunity/weakness and recommend solutions for achieving optimal efficiency in a controlled environment.
• Maintain financial and operational controls and procedures and comply with ethical and legal standards.
• Provide support to Sales Audit team as needed.
•  Additional duties as assigned.

What You’ll Bring | Skills & Experience

• High School diploma or equivalent required
• 6 years of customer experience strongly preferred.
• Reconciliation and clerical accounting experience a plus
• Strong mathematical knowledge and reasoning skills
• Ability to meet rigorous deadlines and work effectively with others.
• Demonstrated ability to gather and communication data logically, accurately, and concisely.
• Proficient use of Microsoft Office programs including Word, Outlook, and Excel skills
• Aptitude and willingness to learn new software applications.
• Analytical, problem solving, and organizational skills.
• Demonstrated ability to pay strict attention to detail, with a commitment to delivery of quality and accurate work products.
• Versatile, dependable, flexible team player
• Demonstrated ability to consistently display a positive attitude, and willingness to work effectively and efficiently within an environment where priorities constantly change.
• Self-starter with ability to handle multiple tasks concurrently with ease and take ownership of assigned tasks or projects.
• Strong interpersonal, verbal, and written communication skills

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time.
• Ability to stoop, kneel, bend at the waist, and reach daily.
• Able to lift and move up to 25 pounds occasionally.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.
• Hours regularly 40 hours per week, as work dictates, from a remote office location.

Benefits

This role is eligible for health, dental and vision insurance, prescription drug, retirement savings (401k, employer-funded retirement plans, deferred compensation, and other defined-benefit or defined-contribution), life insurance, accident and disability, paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, holidays (9 days per year), wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts.

Work-Life Balance

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development.
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend.

Holiday Early Departure | close out early the business day before a company observed holiday.

The starting hourly rate for this position is $21.30 – $29.00 and may increase to $44.38 depending on merit, length of service with the Company, and other factors. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Salary : $21 - $29