US Medical Digital Engagement & Insights, Data Analyst

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Job Description

US Medical Digital Engagement & Insights, Data Analyst

Lexington, MA

Hybrid

At Takeda, we share the belief that the speed of change will never be as slow as it is today. Takeda is uniquely positioned to participate in digital disruption rather than simply react. If you are passionate about helping organizations transform and build innovative capabilities, this is an exciting opportunity to be on the front line of a major transformational effort with business sponsorship. This individual will help shape and implement how we bring this strategic engagement to the Medical Affairs organization and therefore will play an important role in the implementation of a high-visibility engagement model focused on creating unique and value-added experiences for our HCPs.

The US Medical Digital Engagement and Insights team is evolving to meet the demands and changes in Takeda’s business. Increasingly, Takeda is investing in data, digital, and technology to accelerate innovation and create value for the organization. US Medical has the opportunity to enhance scientific exchange for HCPs and increase effectiveness by leveraging technology to meet medical strategies and objectives.

Role Overview:

The Senior Manager, Data Analyst will manage and support various US Medical engagement data systems such as the data visualizations and processes to enable end-user reporting and decision support needs for associated stakeholders. The individual in this role will provide support to create and enhance data solutions, supporting seamless integration and flow of data across the US Medical data ecosystem, while enabling the Takeda team and customers to intelligently consume data, resulting in business value. The Senior Manager, Data Analyst will work alongside the Digital Capability Lead (Analytics & Insights) and technology platform owners (DD&T) to align stakeholder input and balance US Medical ecosystem priorities.

Objective:

• The Senior Manager, Data Analyst is a critical role within the US Medical (USM) organization that reports to the Digital Capability Lead (Analytics & Insights).
• The objectives of this role are to develop cross-functional relationships across the business and work with stakeholders to assess business needs for data in support of analytics and reporting.

Responsibilities & Accountabilities:

• Manage and support digital analytics and insights projects, aligned to outlined business objectives, data availability and quality, and determined value through meaningful insight attribution.
• Lead the hands-on stewardship of US Medical engagement data and triage any issues with DD&T platform and other business systems owners.
• Delegate relevant items to appropriate stewards inside the organization or at vendors and track progress to ensure remediation.
• Support the development of descriptive, predictive, and prescriptive analytics to generate meaningful insights to solve US Medical challenges.
• Leverage a deep understanding of pharmaceutical data and marketing tactics data to establish acceptable data standards.
• Oversee Extract, Transform, and Load (ETL) projects from pivotal digital platforms such as Matomo, Veeva systems, and other related tools.
• Design and maintain dashboards and reports using visualization tools (e.g., Tableau).
• Implement AI and machine learning techniques to enhance data analysis and predictive capabilities.
• Ensure quality standards are established for each data source and applied as a part of the Data Quality Control process.
• Implement data quality processes to proactively detect issues with provided data.
• Stay current on trends and new developments in data analytics.

Behavioral Competencies and Skills:

Technical/Functional (Line) Expertise  

• Solid understanding of the pharmaceutical industry and pharmaceutical data
• Strong analytical skills with the capability to appropriately define issues, questions, and data to:

• comprehend quantitative methods and analytical techniques;
• perform accurate analysis (correctly calculated numbers, accurate graphs);
• cross-check data and assumptions;
• document and establish data trails; and
• think creatively about different ways to analyze data and information. 

Leadership

• Communicate a ‘story’ to stakeholders using data to connect the dots and uncover the why behind the what.
• Demonstrated ability to work across functions, regions, and cultures.
• Enterprise-level leadership with the ability to inspire, motivate, and drive results.
• Ability to present complex information clearly and with confidence.
• Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing.
• Proven skills as an effective team player who can engender credibility and confidence within and outside the company.
• Ability to distill complex issues and ideas down to simple comprehensible terms.
• Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization.

Innovation

• Visionary and forward-thinking with the ability to influence and effectively drive organizational change and continuous innovation.
• Comfortable challenging the status quo and bringing forward innovative solutions.
• Ability to take risks implementing innovative solutions, accelerating time to market.
• An ability to identify areas for process and systems innovation and implement changes that will enhance the overall effectiveness of the team.

Decision-making and Autonomy

• Broad decision-making responsibilities:
• Ability to make highly complex decisions that impact the US Medical ecosystem.
• Accountable for decision-making aligned to overall system/platform strategy and omnichannel approach.
• Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions, thinking through the upstream and downstream impact.
• Ability to incorporate feedback and ensure decisions are made swiftly to yield flawless execution and consider ‘knock-on effects. 
• Accountable for designing and implementing roadmap and strategy for designated scope.

Interaction

• Effectively negotiates and collaborates with business partners and demonstrates the ability to resolve conflict constructively.
• Ability to build strong partnerships and drive role clarity with other interfacing Takeda functions, including but not limited to Commercial Operations, Business Units, Managed Markets, US Medical Affairs, and Finance.

Complexity

Ability to work in a global and highly matrixed ecosystem (internal and external) with a high degree of complexity.

Education, Experience, and Skills:

Required:  

• Bachelor's Degree.  
• 4 years of progressive experience in data management and governance and/or Commercial Sales Operations/Analytics experience with demonstrated ability to analyze, interpret, and explain systems and approaches for customer data and product data to enable business decisions.
• Mastery in ETL processes and a deep understanding of digital platforms like Google Analytics, Adobe Analytics, Matomo, and Google Marketing Platform.
• Strong knowledge of relevant internal and external data sources within the pharmaceutical data ecosystem.
• Experience in setting up an ecosystem of partners bringing together various sources of data.
• Experience managing multiple, complex projects involving cross-functional teams.
• Knowledge of Master Data Management (MDM), data governance, and data quality business processes, solutions, and methodologies.
• Proficient in modern data analysis tools such as Tableau.
• Excellent communication (oral, written, and presentation) and interpersonal skills.
• Demonstrated planning and organization skills, attention to detail, execution, and follow-through.

Preferred: 

• Degree in any of the following fields: technical or analytical fields such as data science, statistics, operations research, industrial engineering, computer science, economics, math, etc.
• 2 years’ experience in pharmaceutical industry.
• Healthcare business acumen with a solid understanding of the pharmaceutical industry.
• Experience acting as a liaison with Data Digital & Technology (DD&T) on data projects.
• Experience in workflow/information processing.
• Experience working with Cloud Computing technologies (e.g., AWS, Azure, Google Cloud, Databricks, Snowflake etc.)
• Experience with data analytics, digital dashboards, statistics, CPV etc.
• Prior experience with AI and machine learning techniques (e.g., dynamic automation).

Licenses/Certifications:

Maintain minimum standards of education/certification in individual professional discipline.

Travel Requirements:

Periodic travel required (up to 15%).

WHAT TAKEDA CAN OFFER YOU:

• 401(k) with company match and Annual Retirement Contribution Plan

• Tuition reimbursement Company match of charitable contributions

• Health & Wellness programs including onsite flu shots and health screenings

• Generous time off for vacation and the option to purchase additional vacation days

• Community Outreach Programs

Empowering Our People to Shine Discover more at takedajobs.com

No Phone Calls or Recruiters Please.

This job posting exclude Colorado applicants.

#LI-Hybrid

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

USA - MA - Hayden - 45-55

U.S. Base Salary Range:

$150,500.00 - $236,500.00

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - MA - Hayden - 45-55

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary : $150,500 - $236,500