What are the responsibilities and job description for the Director, Team Member Experience Programs position at Takeda Pharmaceuticals?

Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity, and value. RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.

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RubinBrown has over 950 team members in six offices, including Chicago, Denver, Kansas City, Las Vegas, Nashville, and St. Louis. This position will require travel to our various offices several times a year (approximately 15%). The ideal candidate can be located in St. Louis, Kansas City, or Denver.

Director - Team Member Experience Programs

Reporting to the Chief Talent Officer, the Director of Team Member Experience Programs is a new role that will significantly impact driving our culture. The Director will initially have responsibility for two critical elements of our Employee Experience : New Team Member Onboarding and our Career Advocate Program. Onboarding is team members’ first opportunity to experience our culture, begin their career development journey, and make an impact on firm growth. The Career Advocate Program is the primary way our team members get the feedback they need to grow and advance their careers. The Director will play a role in reimagining these programs, implementing changes, and managing ongoing impact. This role will also be responsible for our Engagement Survey Administration.

New Team Member Onboarding

Partner with Learning & Development to create an extended onboarding program.
Partner with service line and department leaders to identify specific content needs.
Communicate with key stakeholders to ensure understanding of onboarding requirements.
Manage new team member participation in the onboarding program.
Create feedback loops to understand new team member experience with onboarding.
Serve as a primary point of contact for both Career Advocates and Firm Leaders to ensure customized plans are developed and implemented.

Career Advocate Program

Develop and implement Career Advocate Certification Program.

Partner with Learning & Development to create required training for Career Advocates.

Partner with service line and department leaders to assign Career Advocates.

Provide ad-hoc coaching to Career Advocates as needed.

Manage the annual cycle of Career Advocate Conversations via Quantum.

Identify metrics and processes to communicate program impact.

Engagement Survey Administration, Analysis and Action Planning

Serve as key point of contact with Quantum for survey design and initial analysis of results.

Develop firm communication plan to drive participation.

Review results with Chief Talent Officer and HR Director.

Partner with CTO to develop a communication plan to share results and action plans.

Preferred Experience / Background / Skills

5 years of progressive HR experience; Employee Engagement, HRBP, and / or Learning & Development experience preferred.

Proficiency in Microsoft Office programs required.

Excellent verbal and written communication skills required.

Additional critical competencies :

Change Management

Leading through Influence

Experience in professional services is a plus.

Management experience is helpful but not required.

Working Conditions

The typical office hours are 8 : 00 a.m. to 5 : 00 p.m.

Ability to work extra hours as determined by the workload and client expectations.

Travel for this position will be minimal.

Ability to sit for long periods of time.

Ability to move throughout the office.

Ability to lift, carry, push, pull up to 30-50 pounds.

Ability to speak English to communicate with clients, team members, etc.

One Firm

To foster a highly respected, inclusive culture that helps promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part

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